Article ID : 00029392 / Last Modified : 07/23/2019Print

How to reset or remove a forgotten BIOS password.

    Please call 888-476-6972 and speak directly to a Sony® support representative for further assistance. A resolution for this issue is available, but for security purposes, this resolution can only be provided by a support representative.

    IMPORTANT: To ensure that only the rightful owner is granted access to the computer, a copy of the proof-of-purchase will be required at the time of the call.