Article ID : 00010870 / Last Modified : 03/29/2019Print

How to create a set of Recovery Discs using the VAIO Care 5 utility.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    There are no system Recovery Discs included with the computer. The recovery data required to return the computer to the original, factory-installed condition is included on a special partition of the hard drive. The following procedure can be used to create a set of Recovery Discs from that data, which can be used to restore the recovery partition and return the computer to the original, factory-installed condition in case this is ever necessary.

    NOTE: The steps to perform this procedure are detailed below, and a Video Tutorial is also available showing the steps as they are being performed.


    • The number of discs needed to create the set varies by model.
    • The Recovery Discs are not a backup utility. To back up personal data, use the Rescue Data feature which is available after booting the computer using the F10 key  or Recovery Discs .
    • If the computer uses an external CD/DVD drive, ensure the drive is plugged in according to the instructions in the manual. Manuals are posted on your model support page.
    • If you already have the Recovery & Restore window open, skip to step 7.
    1. Close all open programs.
    2. Connect the AC adapter and do not interrupt the power during the process.
    3. Click the Start button.
    4. Click All Programs.
    5. In the All Programs menu, click the VAIO Care folder.
    6. Click VAIO Care.

      NOTE: If prompted for an administrator password or if a User Account Control prompt is displayed, type the appropriate password, or click Yes.

    7. In the left pane of the VAIO Care window, click Recovery & Restore.
    8. In the Create Recovery Disc section of the Recovery & Restore window, click Start Disk Creation.
    9. Insert a DVD or DVD-DL disc into the optical drive.

      NOTE: Once the disc is recognized, the window will display the number of discs required depending on the type of disc you are using.


    10. In the Recovery & Restore window, click the Next button.

      NOTE: It is recommended to verify the recovery discs were created properly by checking the box next to Verify my disc was created correctly.

    11. Click the Start button.
    12. Once the first disc has been created, remove it and label it properly.

      NOTE: If only one disc is required, skip to step 13.

    13. Insert another disc.
    14. Click the Start button.


    15. Once the second disc has been created, remove it and label it properly.
    16. Click the Done button.
    17. Close the Recovery & Restore window.