Follow the below steps to power reset the computer:
- Turn the computer off.
- Remove the battery and AC adapter from the computer.
IMPORTANT: If the computer does not have a removable battery, press the Reset button, located on the bottom of the computer.
NOTE: Refer to the computer User Guide for instructions on how to locate and use the Reset button, or how to properly remove the battery.
- Press and continue to hold the power button for 30 seconds.
- Re-connect the battery and AC adapter, then press the power button.
- The computer has now been power reset and should power on.
If you have reset the computer as a last effort to resolve a particular issue and the issue is not resolved after performing the reset steps, service may be required. Go to Product Repair.