Article ID : 00046246 / Last Modified : 11/13/2013Print

The Google Chrome browser seems to be open twice on the taskbar.

    This issue can occur when the incorrect user profile has been corrupted or removed from the Google Chrome™ browser settings. To set the Chrome browser back to normal, use the File Explorer or Windows Explorer to navigate to the C:\Users\[Your Name Folder]\App Data\Local\Google\Chrome directory and delete the User Data folder. Once the folder has been deleted, restart the computer.

    IMPORTANT: In order to access and delete the User Data folder it may be necessary to first configure the operating system to show all files and folders: