Article ID : 00010302 / Last Modified : 03/29/2019Print

How to automatically troubleshoot and fix common computer problems.

    The Troubleshooter in Control Panel contains several troubleshooting programs that can automatically fix some common problems with your computer, such as problems with networking, printers, hardware and sound, using the Web, and program compatibility.

    Follow this procedure to use the troubleshooter.

    NOTE: Troubleshooters aren't designed to fix every problem, however they are a useful tool to try first and it may save time and effort resolving your problem.

    1. Click the Start button, and then click Control Panel.
    2. In the Control Panel window, under System and Security, click Find and fix problems. Image
    3. In the Troubleshooting window, choose what you need to troubleshoot:
      • Programs
      • Hardware and Sound
      • Network and Internet
      • Appearance and Personalization
      • System and Security


      • If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password, or click Yes.
      • To get more troubleshooters available online, select the Get the most up-to-date troubleshooters from the Windows Online Troubleshooting service check box at the bottom of the window. (Depending on your system settings, this might be replaced by the Do you want the most up to date content available for troubleshooting? box.)