Article ID : 00199486 / Last Modified : 06/14/2019

The Apple CarPlay App Won't Connect to My Car Stereo

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Follow these steps to set up the restrictions and permissions settings on your iPhone® cell phone to connect the CarPlay app to the car stereo receiver. Check your device manual for details on how to connect your cell phone.

    1. On your cell phone, tap Settings.
    2. Tap General.
    3. Tap Restrictions.
    4. Tap CarPlay.
    5. Set Disable Restrictions to ON.

      CarPlay App