The computer doesn't detect the Xperia Phone
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
Set the USB® connection mode to file transfer with these instructions after connecting your Xperia® to the computer.
To set the USB® connection mode to file transfer.
- Make sure to connect your device to a computer via a USB cable. In rare cases, the USB cable for charging may not be recognized by the computer.
- From your Home screen, drag the status bar downwards.
- Find and tap Charging this device via USB under USB Preferences, find File Transfer, and tap File transfer.
Note: Compatible operating systems.
- Microsoft® Windows® 11
- Microsoft Windows 10
- Microsoft Windows 8.1