Article ID : SX573902 / Last Modified : 10/31/2023Print

What does the X above the signal strength icon in the status bar mean?

    You may notice an X above the signal strength icon in the status bar in Android™ 7.0 or higher. This icon indicates that mobile data is turned off.

    Remove the X above the signal strength icon.

    Android 14, 13, 12

    1. Find and tap SettingsNetwork & internetSIMs
    2. Tap the switch to the right of the Mobile Data to enable it.

    Android 11, 10, 9

    1. Find and tap SettingsNetwork and InternetMobile network
    2. Tap the switch to the right of the Mobile Data to enable it.

    In case if X mark still exists even if mobile data is enabled, check the following points.

    1. Try removing the SIM card and inserting it again.
    2. Try to check the network condition following the article There is no network coverage or mobile data connection