Can't charge the battery sensor
Information / Solution
If the battery of your sensor won't charge, check the following to try to resolve the issue:
- Try to charge with the recommended charger (fast charging compatible AC adapter XQZ-UC1).
- Check the connection of the charger and charging cable.
- Remove dust and dirt from the charging terminals and charging pins.
- Check if it is properly connected to the charging case.
- For details on how to charge the battery, see the Help Guide.
Reference information:
This product has a temperature protection function to charge the battery without deterioration safely. Since charging is not possible in low or high-temperature environments if charging doesn't progress or the LED flashes red during charging, stop charging and leave the battery at room temperature (approximately 25°C). Wait a while, and then try charging again.