The WRIST (R) and WRIST (L) position written on the sensor screen is incorrect
Unpair the incorrectly recognized sensor and pair it again.
Below is an example where WRIST(R) is recognized as WRIST(L), and WRIST(L) is recognized as WRIST(R), but other sensors can be paired again in the same way.
Solution:
STEP 1: Unpair the incorrectly recognized sensor.
- Open the Sensor status screen of the mocopi app.
- Tap the options menu icon (three vertical dots) on the right side of the incorrectly recognized sensor.
- Tap UNPAIR
- A confirmation screen will appear, and tap UNPAIR again.
- Similarly, cancel pairing for WRIST(L).
STEP 2. Perform pairing again.
- Tap PAIR of WRIST(R) on the sensor confirmation screen of the mocopi app.
- A confirmation screen for sensor pairing will appear, so tap OK.
- On the Pairing the sensors screen, tap the serial number printed on the back of the WRIST(R) sensor.
- Tap NEXT.
- Confirm that the serial number printed on the back of the WRIST(R) sensor matches the serial number displayed on the screen, then tap NEXT.
- Similarly, perform pairing again for WRIST(L).