You will need an Apple® iPhone® device (iOS™ 13 or higher) or an Android™ smartphone (Android OS 10 or higher) with the Sony｜Hearing Control app installed to perform hearing aid fitting and volume adjustment.
Note: The Sony｜Hearing Control app version 1.1 is now available and adds support for:
- iPhone 7, iPhone 8, iPhone SE 1st generation, iPhone SE 2nd generation
- iPhone or Android smartphones with a large display setting
- If you still have an issue after updating the app to the latest version, you may be able to adjust the display settings to a smaller size to complete the setup.
Audio streaming is available with CRE-E10 on Apple® iPhone®, iPad®, and iPod® devices with iOS™ version 13 or higher installed; audio streaming is unavailable on Android smartphones.
*Android is a trademark of Google LLC.