Article ID : 00283798 / Last Modified : 12/12/2022Print

What type of smartphone, tablet, or device do I need to use this OTC hearing aid?

    You will need an Apple® iPhone® device (iOS™ 13 or higher) or an Android™ smartphone (Android OS 10 or higher) with the Sony|Hearing Control app installed to perform hearing aid fitting and volume adjustment. 

    Note: The Sony|Hearing Control app version 1.1 is now available and adds support for:

    • iPhone 7, iPhone 8, iPhone SE 1st generation, iPhone SE 2nd generation
    • iPhone or Android smartphones with a large display setting

    Audio streaming is available with CRE-E10 on Apple® iPhone®, iPad®, and iPod® devices with iOS™ version 13 or higher installed; audio streaming is unavailable on Android smartphones.

    *Android is a trademark of Google LLC.