Article ID : 00179764 / Last Modified : 10/11/2019

Bluetooth Device Connection Issues with 2017 and 2018 Android TVs

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Follow the steps provided based on the symptom of your device to troubleshoot connection issues that may occur between your Bluetooth® and Android TV™ devices.

    No sound from your Bluetooth device

    Sound distortion or the audio isn't synchronized.

    The sound echoes.

    Can't change the soundbar volume with the TV remote control.

    The Bluetooth device doesn't turn off when I turn off the TV.

    Can't connect the soundbar through Bluetooth connection

    Related Info

    Can I Use Bluetooth Headphones with My Android TV?

    *Android TV is a trademark of Google LLC.