Article ID : 00240566 / Last Modified : 10/26/2020Print

[VE V1.1,V1.2] Can't log in to a main unit or Pod PC from a web browser even though the right IP address is set in address bar. An error or an old login screen is displayed instead.

     

    Please try clearing browser cache by following the procedure below.
    •    When Chrome is used on a Windows device, press Shift and F5.
    •    When Chrome is used on an Android device, go to Chrome's Help and search for “Clear Browsing Data” for the procedure.
    •    When Safari is used on a Mac, press Command and R.
    •    When Safari is used on an iOS device, open Settings -> Safari -> Clear History and Website Data to erase cached data.