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    Sony SupportProfessional Projectors

    VPL-GTZ380

    4K SXRD Home Theater Projector / Included components may vary by country or region of purchase: RM-PJ29, RM-PJ24

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      My TV doesn't turn on or have power
      FAQ for TV Remote Controls

      Product Alerts

      • End of support notification for products using the Windows 10 operating system
      • Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd.
      • Custom Integrator Specialty Product Advance Exchange Program

      Downloads

      • All
      • System Software
      Release Date
      • Firmware update to v1.100Release Date: 12/07/2021
        12/07/2021
      • Software: Projection Simulator (Web)Release Date: 09/04/2024
        09/04/2024
      • Software : Projector CalibrationTool DSMA-PC1 ver.1.0.0.2Release Date: 01/20/2022
        01/20/2022

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      Manuals & Warranty

      • English
      • Spanish
      File Size
      Release Date
      • [PDF]Warranty(397 KB)Release Date: 10/30/2018
        397 KB
        10/30/2018
      • Help Guide (Web manual) - HELP GUIDEFile size is not provided.Release Date: 12/08/2021
        12/08/2021
      • [PDF]OUTLINE DRAWING(147 KB)Release Date: 12/23/2020
        147 KB
        12/23/2020
      • [PDF]Technical Manual - Protocol Manual-Supported Commands(350 KB)Release Date: 02/05/2025
        350 KB
        02/05/2025
      • [PDF]Safety - SAFETY REGULATIONS(711 KB)Release Date: 12/08/2022
        711 KB
        12/08/2022
      • [PDF]Safety - SAFETY REGULATIONS(693 KB)Release Date: 12/08/2021
        693 KB
        12/08/2021

      Product Self-Repair Manual Insert

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      • Is there a ceiling mount (bracket) available?
      • Custom Integrator Specialty Product Advance Exchange Program
      • Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd.
      • Error: Frequency Out of Range
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