Article ID : 00229158 / Last Modified : 02/03/2022

No sound from the Soundbar connected to the HDMI ARC port of the TV when the Control for HDMI function is off

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    This is normal operation for specific models. However, if you want to output sound with the Control for HDMI turned off, connect the TV and Soundbar using an HDMI® cable and an optical digital cable. Check the Connecting a TV section of the Startup Guide for your Soundbar for more detailed instructions.

    Connecting Diagram

    1. HDMI cable
    2. Optical digital cable
    3. HDMI IN jack on the TV
    4. Optical Digital Out jack on the TV
    5. HDMI OUT jack on the Soundbar
    6. TV IN (OPTICAL) jack on the Soundbar

    Note: If you want to use only an HDMI connection, you will need to turn on the Control for HDMI function on the Soundbar. Select your model for instructions.

    HT-S400 

    HT-X8500 / HT-S350

    HT-G700

    HT-S40R