Article ID : 00008540 / Last Modified : 10/21/2021

How to pair the Bluetooth headphones or speaker to a computer

    IMPORTANT:Not all Sony headphones and speakers have Bluetooth® capability. Check the specifications of your product to verify.

    Before you start

    • Make sure to turn up the volume level on the computer.
    • Place your device within one meter (three feet) of the computer.
    • Make sure your computer supports the Advanced Audio Distribution Profile (A2DP) Bluetooth profile.
    • The drivers needed to connect your device to a computer are already included in the operating system.
      • If your computer is asking for a Bluetooth driver, contact your computer manufacturer.
      • If you're using a VAIO® computer, Bluetooth drivers are available online.

    Pair your headphones or speaker to the computer

    View this video or skip to the operating system selections below for instructions.



    • Microsoft® Windows® 10 or 8.1

    • Microsoft® Windows® 7

    • Apple® Mac® OS X®

    Note: If you still can't pair your device to your computer or no sound is heard, then refer to the following guides and check the Cannot perform Bluetooth pairing or No Sound sections: