IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

This information is for the following models:

  • SVF14211CLB
  • SVF14212CXB
  • SVF14212CXW
  • SVF14213CBB
  • SVF14213CBP
  • SVF14213CBW
  • SVF14213CLB
  • SVF14213CXB
  • SVF14213CXP
  • SVF14213CXW
  • SVF14214CLB
  • SVF14214CLW
  • SVF14214CXB
  • SVF14214CXW
  • SVF14215CBB
  • SVF14215CLB
  • SVF14215CLW
  • SVF14215CXB
  • SVF14215CXP
  • SVF14217CXB
  • SVF14217CXP
  • SVF14217CXW
  • SVF14218CXB
  • SVF14218CXP
  • SVF14218CXW
  • SVF142190X
  • SVF1421ACXB
  • SVF1421ACXW
  • SVF1421BPXB
  • SVF1421DCXW
  • SVF15212CXB
  • SVF15212CXW
  • SVF15213CBB
  • SVF15213CBW
  • SVF15213CDB
  • SVF15213CDW
  • SVF15213CXB
  • SVF15213CXP
  • SVF15213CXW
  • SVF15214CXB
  • SVF15214CXW
  • SVF15215CDW
  • SVF15215CLB
  • SVF15215CLW
  • SVF15215CXB
  • SVF15215CXP
  • SVF15215CXW
  • SVF15216CLB
  • SVF15217CXB
  • SVF15217CXP
  • SVF15217CXW
  • SVF15218CXB
  • SVF15218CXP
  • SVF15218CXW
  • SVF15218PLB
  • SVF152190S
  • SVF152190X
  • SVF1521AGXB
  • SVF1521BGXB
  • SVF1521DCXW
  • SVF1521ECXW
  • SVF1521GCXB
  • SVF1521HCXB
  • SVF1521JCXB
  • SVF1521KCXB
  • SVS13135CDB
  • SVS1313AGXB
  • SVS1313BGXB
  • SVS1313ZDZB
  • SVS1513AGXB
  • SVS1513BGXB

About this download

Benefits and improvements

This utility installs the originally shipped version of the VAIO Care software.

System Requirements

Operating Systems

  • Windows® 7 64-bit

File Info

File Name

  • EP0000551831.exe

File Version

  • 8.1.0.10120

File Size

  • 166.02 Mb

Release Date

  • 03-13-2013

Before You Start

Important Notes

  • IMPORTANT: Before installing the VAIO Care software, please note the following:
    1. If you have performed a clean install of the Windows 7 operating system, please ensure that all original device drivers from the Sony® support site have been installed on the computer.
    2. It is not necessary to revert to the original drivers for any drivers that you have properly installed updates from the Sony support site.
    3. If you have performed a clean install of the Windows 7 operating system, please install all required files.
  • During the installation of this file, be sure that you are logged in as the Administrator or as a user with Administrative rights.
  • To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
  • It is highly recommended that you print out these instructions for use as a reference during the installation process.

Download & Install

Download and Installation Instructions

  1. To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
  2. Download the EP0000551831.exe file to a temporary or download directory (please note this directory for reference).
  3. Go to the directory where the file was downloaded and double-click the EP0000551831.exe file to begin the installation.
  4. At the "User Account Control" screen, click "Yes".
  5. At the "Select Country" screen, select the country for this installation, and then click "Next".
  6. At the "VAIO Care Ver. 8.1.0.10120" screen, click "Next".
  7. At the "License Agreement" dialog, read the agreement, then, if you agree, click "I Agree" to continue with the installation.
  8. At the "Finished" screen, click "Finish".
  9. At the "This system must be restarted to complete the installation" screen, click "OK" to restart the computer.

After the coumputer restarts, the installation of the VAIO Care Software is complete.