TV doesn't power on and doesn't respond to the remote or power button (BRAVIA 3 (S30) series)
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If you are experiencing issues with your BRAVIA 3 (S30) series TV not turning on or not having any power, follow the steps outlined below to troubleshoot and resolve the problem.
Note: If your TV is a model other than the BRAVIA 3 (S30) series, you should refer to the article titled The TV will not turn on or does not have any power for appropriate guidance.
The following steps will guide you through basic troubleshooting, checking connections, and performing resets to restore your TV's functionality.
Step 1: Try the power button on your TV
- Your TV has an actual power button at the bottom of the frame. Once you have found it, press it to turn the TV on.
- If that works, the issue may be with your remote control or its batteries. For details, refer to the article TV remote control not operating properly or not responding at all.
Step 2: Check the power cable is firmly connected and perform a power reset
- Verify if your TV power cable is correctly attached to both the TV and the power outlet.
- After confirming the connections, perform a power reset:
- Unplug the power cable from the power socket
- Leave it out for 30 seconds
- Plug the power cable back in.
Step 3: Disconnect all external devices
Unplug all connected devices, such as game consoles and soundbars, from the TV. Try powering on the TV again.
Step 4: Try a Forced Factory Data Reset using the TV button
You can perform a manual reset by pressing the power buttons on the TV and inserting the cable, even if the TV isn't powered on or isn't responsive.
WARNING!
Step 5: Try a Long press Factory Data Reset using the TV button
Even if a Forced Factory Data Reset doesn't recover the TV, there are special recovery methods that can work in certain cases.
How to perform a Long press Factory Data Reset