IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
For various reasons, your apps may not install or update from the Google Play™ store. Check if the issue is resolved after each step you perform. These steps may vary depending on your TV's software version (operating system).
It's recommended to make sure your
to the latest version.
Power reset or restart the TV
Make sure to use a Google™ email account
Check the available storage space
Uninstall unnecessary applications
Cancel any ongoing installation or downloading of apps
Clear data and cache on the Google Play services
Make sure the Parental controls are set to allow all