Article ID : 00118539 / Last Modified : 08/31/2017

Voice Recognition Doesn't Work If I Press the Microphone Button on My Remote Control

    The voice recognition function won't work or the Search box won't appear in certain displays or setup screens on your Android TV™ when you press the Microphone button on the remote control. This is normal operation in the situations listed in the table. The target features are subject to change.

    2015, 2016, and 2017 Models

    2015 and 2016 Models Only

    2017 Models Only

    Sony Legal Initial Setup During Initial setup except when you perform Initial setup from your TV's menu
    Discover Contents of the Help Guide System WebView licenses
    Action Menu PlayStation™ Video
    Help screen of PlayMemories Online™ within the Album app PlayStation Now store
    Login screen of PlayMemories Online within the Album app Google Cast™ for YouTube™ app
    Google® Privacy Policy
    Google Terms of Service
    Google Open Source Licenses
    SONY ID (Sony® account registration screen)
    NetAD (from DUX)
    NetAD (from Sony Select)

    Note: Check your manual for model-specific information.

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