My Android TV continuously restarts after a firmware update
This issue may be resolved by performing a forced factory reset on your TV.
Important
- For C series Android TV™ models only: Please read the Limited Warranty Extension Notification
- A blinking red LED light is not a reboot issue. If your TV has this problem, please use the LED light blinks/flashes red article.
Before you start
- This article only applies if your Android TV™ continously reboots AFTER a firmware update has been installed.
WARNING!This reset process will remove all of your TV settings including apps, channels, and wireless network.
- You may need help from a second person to perform the reset.
Perform a forced factory reset
The number of buttons on the back of your TV determines which steps you have to follow to perform a forced factory reset.
If the reboot issue continues after you perform a forced factory reset, please perform the reset again. If the issue still occurs after the second reset, Contact the Product Support team for further assistance.
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