My Android TV continuously turns on and off (reboot loop) after a firmware update

This issue may be resolved by performing a forced factory reset on your TV.

Important

• This article only applies if your Android TV™ continously reboots AFTER a firmware update has been installed.
• A blinking red LED light is not a reboot issue, if your TV has this problem, please refer to the LED light blinks/flashes red article instead.

Before you start

• WARNING! This reset process will remove all of your TV settings including apps, channels, and wireless network.

• You may need help from a second person to perform the reset.

Perform a forced factory reset

The number of buttons on the back of your TV determines which steps you have to follow to perform a forced factory reset.

• There are only three buttons.
• There are four or more buttons
  •  (watch this video).

If the reboot issue continues after you perform a forced factory reset, please perform the reset again. If the issue still occurs after the second reset, Contact the Product Support team for further assistance.