Apple TV access issues or unable to pair Apple devices to my TV using the AirPlay app or HomeKit
- Restart your Apple device.
- On the supplied TV remote, press the HELP button.
- Go to Status & Diagnostics, and then select Privacy settings.
- On the TV remote control, press the Input button, and then select AirPlay from the input selection to display the AirPlay menu.
*Apple, iPhone, iPad, iPod touch, Apple TV, Mac, AirPlay, and HomeKit are trademarks of Apple Inc., registered in the U.S. and other countries.