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Article ID : 00122437 / Last Modified : 07/13/2022Print

What file formats does Media Player from the Google Play store support?

    If you can't playback content of a connected USB device or a home network server with the Media Player downloaded from the Google Play™ store, the file format might not be supported.

    Supported file formats

    The file formats that are supported by Media Player from the Google Play Store are:

    • For KD-W830K, XR-X75K, X75H series: For supported files and formats, refer to the Help Guide.
    • For other models:
      • Audio: AAC, FLAC, MP3, MIDI, OGG, AMR-NB, AMR-WB, PCM/WAVE, WMA, AC3, DTS
      • Video: H.263, H.264 AVC, H.265 HEVC, MPEG-4 SP, VP8, VP9, WMV, VP6, MJPEG
      • Photo: JPEG, ARW

    Note:

    • Media player apps designed for mobile devices won't work with the TV.
    • Audio or video files from a USB device or home network won't play using a media player app from the Google Play store. To play audio or video files from a USB device or home network, use the pre-installed Music or Video apps.
    • Refer to the Help Guide section of the TV for the list of file formats the pre-installed Video app supports.
    • If any of the mentioned supported formats don't play, perform a software update.