Article ID : 00226299 / Last Modified : 10/17/2022Print

I didn't say "OK Google" but the Google Assistant came up

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    • If the phrase OK Google comes from the TV, for example, during a commercial, the TV's built-in microphone might react. Press the BACK button on the remote control to cancel the Google Assistant ready status.
    • Make sure your TV position setting is set correctly for either wall mount or tabletop stand.

      TV position setting:

      1. Open the Settings screen:
        • Using the Quick Settings button:
          1. On the supplied remote, press the (Quick settings) button.
          2. Select Settings.
        • Using the Home button:
          1. On the supplied remote, press the HOME button.
          2. Select Settings.
      2. Select Sound or select Display & Sound, and then select Sound.
      3. Select TV position.
      4. The next step will depend on your TV menu options
        • Select Front Position Style or Back Position Style/Wall Mount
        • Select a Table-Top stand or Wall Mount.

    Notes:

    • For the 2022 models A80K_A83K_A84K, A90K, A95K, X80K_X81K_X82K (43-75), X85K_X86K_X89K_85X80K, X90K_X91K_X92K_X93K_X94K (55-85), X95K, Z9K series, adjusting the Built-In MIC sensitivity may improve the issue. Try these steps:
      1. On the remote control, press the (Quick Settings) button
      2. Select Settings.
      3. Select System.
      4. Select Built-in MIC sensitivity.
      5. Select High (default), Medium, or Low.

      To stop the Screen Reader or TalkBack:

    • If you don't use or want to use Google Assistant, disable Google Assistant detection.

      Select your TV type for details:

      For Google TV®

      For Android TV®