Article ID : 00156754 / Last Modified : 02/06/2020

Android TV returns to the home screen when Hulu app is accessed

    Applicable Products

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    The TV Returns to Home Screen

    When you launch the Hulu® app the TV returns, or reverts, to the HOME menu screen. You may also see an error displayed on the screen when you playback a movie on the Hulu app, or the app doesn't launch at all.

    Solution

    Hulu released an update to address this issue. Make sure that your Android TV™ is connected to the internet to receive these updates. 

    Note: The Hulu app can also be removed and reinstalled as an additional step.