Article ID : 00174277 / Last Modified : 02/06/2020

Error: This app is not available on this device or this app is not applicable on this product

The error message may appear when you use the Hulu® app on an Android TV™

    Applicable Products

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Issue

    When you use the Hulu® app, an error message that says This app is not available on this device or This app is not applicable on this product appears on your Android TV™ screen.

    The Hulu service is available in the United States (USA) only. You are likely to get the error message if the registered Google™ account on your TV didn't use USA for its location.

    Solution

    You can add or change your Google account, but make sure that the Google account registered on your TV uses the United States as its location.