Article ID : 00117642 / Last Modified : 07/23/2019

The set-top box stops responding during the IR blaster setup with the Android TV.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    IMPORTANT:

    • Prior to following the steps in this solution, make sure that the latest software update has been installed .
    • To automatically download software updates , set the Automatic software download setting to On.

    If the set-top box stops responding during the IR blaster setup with the Android™ TV, the set-top box may be powered off. Ensure that the set-top box is powered on then continue setting up the IR blaster.