Article ID : 00127903 / Last Modified : 11/26/2019

The Chromecast Built-In Feature Doesn't Work with Netflix on My Android TV

    Follow the steps below if the Chromecast™ built-in feature on your Android TV™ device doesn't work with the Netflix® app from a mobile device:

    Before You Start

    • Make sure your TV and mobile device are connected to the same network.
    • Make sure both devices are logged in to the same Netflix account.

    Enable Google Cast™ Receiver or Chromecast Built-In

    1. On the supplied remote control, press the HOME button.
    2. Select Settings or the  icon.
    3. Under the TV category, select Apps.
    4. Under the System app category, select Google Cast Receiver or Chromecast built-in.
    5. Select Enable.
    6. Select OK.

    If the issue still occurs, visit the Android TV Help Website for more information.

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