Article ID : 00167937 / Last Modified : 02/14/2024Print

I can't power the set-top box on or off when I use the IR blaster function with legacy Android TVs

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Before you start

    Additional Tip

    If you have set up your set-top box and can't access power on/off features, follow these additional steps for legacy Android TV models:

    1. On the supplied remote control, press the ACTION MENU button.
    2. Select Menu.
    3. Select Power (STB).

    The set-top box will turn off. Follow the same steps to turn on the set-top box with the TV's remote control through IR Blaster function.


    • Some cable boxes will turn on and off with the TV's remote. However, some don't. This is a compatibility issue.
    • The images show additional controls that may be available under Media Controls and Shortcuts, respectively.