Article ID : 00123184 / Last Modified : 11/03/2022Print

My Android TV screen turns black when pressing certain buttons on the remote while using the Netflix app

    A black screen may appear while using the Netflix® app after pressing certain buttons on the supplied Android™ TV remote. This is normal and occurs before the selected menu items are displayed after pressing the following buttons:

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    For additional information on Netflix app concerns, search the Netflix Help Center.