Article ID : 00093142 / Last Modified : 01/15/2020

Even though all connection diagnosis results are OK, the TV can't be connected to the internet (network error)

    Check the following:

    1. Check whether the issue is resolved after performing the steps in the Network error or can't access the network appears when opening an internet video service article.
    2. If the issue still occurs, there may be a problem with the server that provides the internet service, contact your internet service provider (ISP).