If you press any button directly on the TV, does the TV operates as normal?
Back to Main Menu
Please accept Youtube cookies to watch this video
Access your cookie preferences below and make sure to switch on the Youtube cookie under the 'Functional' section.
Repair information and service assistance
Product support & customer relations
Register a Product
Keep track of all your products in one location
Parts & Accessories
Product information and sales assistance
A place where you can find solutions and ask questions
Support by Sony (Mobile App)
Get Support Content on the Go!
Our site is not optimized for your current browser. We recommend downloading and installing the latest version of one of the following browsers:
Our site is not optimized for your current browser. A newer version of your browser may be available
Download the latest version