How do I power reset my Android TV?
You can unplug the TV power cord and plug it back in, use the TV remote control, or use the TV menu to perform a power reset.
The power reset is an important part of TV troubleshooting as your TV runs the Android™ OS, which is also used in many smartphones and tablets. As with these devices, performing a power reset (or restarting) your Android TV is an effective method to resolve issues including (but not limited to):
- the picture doesn't appear
- only sound is output
- the remote control doesn't work
- an app is slow, buffering, or not loading
Detailed instructions are provided below on how to do a power reset.
Before you start
- Make sure the TV is turned on.
- Remove any external USB storage devices from the TV.
Perform a power reset by unplugging the power cord
- Turn off the TV.
- Unplug the power cord for two minutes, and then plug it back in.
- Turn on the TV.
- Verify if it resolves the issue.
Perform a power reset using the remote control
You can view the tutorial or skip to the steps below.
- On the supplied IR remote control, press and hold the POWER button for about five seconds until Power off appears on the TV screen.
Note: The TV automatically turns off and then turns back on after one minute. If it doesn't turn on, press the POWER button on the remote.
- Verify if it resolves the issue.
Perform a power reset using the TV menu
- Press the HOME button.
- Under the Settings category, select Settings.
- Select About.
- Select Restart.
- Verify if it resolves the issue.