Article ID : 00152691 / Last Modified : 08/19/2019

Can't Get New Channels on My TV

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Follow the steps according to your TV type to add new channels.

    Android TV™ Models

    1. On the supplied remote, press the HOME button.
    2. Select Settings or the Gear icon icon.
    3. Under TV, select Channels.
    4. Select Channel setup.
    5. Select Cable/Antenna.
    6. Select Signal type.
    7. Select Antenna.
    8. Select Add digital channel.
    9. Select YES.

    Other TV Models

    The steps to scan new channels vary depending on the available settings for your TV. Check your manual for model-specific information.

    • Setting A
      1. Press the HOME button.
      2. Under Settings, select Preferences.
      3. Select Channel.
      4. Select Signal Type.
      5. Select Antenna.
      6. Select Add Digital Channels.
      7. Select OK.
    • Setting B
      1. Press the HOME button.
      2. Under Settings, select Preferences.
      3. Select Channel.
      4. Select Signal Type.
      5. Select Antenna.
      6. Select Auto Program.
      7. Select OK.
    • Setting C
      1. Press the HOME button.
      2. Select Settings.
      3. Select Digital Set-up.
      4. Select Digital Auto Tuning.
      5. Select Yes.

    Related Info

    Some Channels Don't Have Signal When Connected Directly to Cable or Antenna

    *Android TV is a trademark of Google LLC.