LCD TV: Find the Model Name, Serial Number, and Software Version of Your TV

The model name, serial number, and software version of your TV can be found in the following locations:

• Locate the model name on the original packaging.

  

• Locate the model name and serial number on the product sticker.

  

• Locate the model name, serial number, and software version in the HELP section of the TV Settings menu.

  • TVs released in 2015 and later

    1. On the supplied remote, press the HOME button.
    2. Select Settings.
    3. Select System Settings or Product Support.
    4. Select Customer Support or System Information.
    5. Select Product Information.

       

  • TVs released in 2014

    1. On the supplied remote, press the HOME button.
    2. Select (?) (Help).
    3. Select Customer Support.
    4. Select System Information.