Article ID : 00112674 / Last Modified : 11/03/2022Print

How to use the Netflix app and troubleshoot problems

    The Netflix® app that's available on your TV, Blu-ray Disc™ player, media player, or home theater system enables you to access the online content library of the Netflix service. This information will help you set up and access Netflix, use the features, and resolve some issues that may occur when using the service.


    • It's recommended that your device has the latest software updates. Updates are available through your device menu, or you can download them to a computer and then install it on your device. Downloads are posted on your model support page.
    • Not all devices are compatible with the Netflix app. Check your product manuals for model-specific information.

    What's Netflix, accessing the app and features

    Troubleshoot problems when using Netflix