Article ID : 00021056 / Last Modified : 05/25/2022Print

Do I have to register the Internet video device with Google to use the YouTube app?

    IMPORTANT: This solution does not apply to Sony® TVs, Blu-ray Disc® players or Media Players powered by Google® TV.

    The Sony Internet video devices do not require a Google® registration to use the YouTube® app.


    Note: It has come to our attention that in some rare cases some TVs may show a message stating that the device must be registered when trying to log into a YouTube account. Follow these steps if this message appears.

    1. Reset the TV by unplugging it's power cord for about a minute, then plug it back in and turn it on. 
    2. Download and install the latest system software (firmware) update.  Downloads are posted on your model support page.

    Note:  If you need additional information specific for your model, refer to the supplied operations guide or iManual. Manuals are posted on your model support page.

    After the update is complete, log in to your YouTube account and use the app.