Article ID : 00138463 / Last Modified : 06/16/2020

Can't hear TV sound from the soundbar, home theater system, or home audio system

    The symptom of your device determines which troubleshooting steps to follow. Check your for model-specific information.

    Note: If there is no sound coming from the wireless subwoofer or surround speaker, or the sound from the wireless subwoofer is low, refer to the No sound comes out of the subwoofer, or the sound is low article instead.

    • No sound from the home theater system or home audio system

    • Sound is low from the soundbar