Article ID : 00227622 / Last Modified : 08/20/2019

My Blu-ray Disc player reboots when I launch the Amazon Prime app

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    This issue has been resolved by Amazon as of May 17, 2019. Make sure to sign-in into the Amazon Prime™ app on your Blu-ray Disc™ player.