Article ID : 00228892 / Last Modified : 06/26/2019

DTS audio format isn't output when streaming IMAX videos on Privilege IMAX app

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IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

Instead of DTS audio, the TV DIGITAL AUDIO OUT (OPTICAL) or HDMI® ARC will output PCM audio when streaming IMAX® videos from the Privilege IMAX app.

On the supplied remote, press the HOME button, select Settings gear icon Settings, and then change the following settings on your TV:

  • Under TV category, select Sound.
    • Select Speakers > Audio system.
    • Select Digital audio outAuto 1 or Auto 2.
    • Select System sounds > Set to off.
  • Under System Preferences category, select Accessibility.
    • Select TalkBack > Off.
    • Select Screen reader > Off.