How do I pair the voice command remote control to my TV?
If you experience issues when using a wireless remote control, or when using the mic button / voice command function on your voice command remote control, follow these steps to unpair and then pair the remote control:
- If you replace your voice command remote control, the new remote must be paired again in order to have voice search functionality.
- After updating the software of your TV, the remote may need to be paired again in order to have voice search functionality.
- Pairing can fail if the battery level is too low. If this is the case, replace the batteries with new ones before pairing.
Android TV™ models released in 2016 or after
If you are using this type of remote control, follow the steps in this section.
- Unpair the remote control from the TV:
- Press the HOME button on the remote.
- Select
Settings.
- The next steps will depend on your TV menu options:
- Select Remotes & Accessories → Bluetooth Settings → SONY TV RC MIC 001 or SONY TV VRC 001 → Unpair → OK.
- Select Bluetooth settings → SONY TV RC MIC 001 or SONY TV VRC 001 → Unpair → OK.
- Pair the remote control to the TV.
- Press the HOME button on the remote.
- Select
Settings.
- The next steps will depend on your TV menu options:
- Select Remotes & Accessories → Remote control → Connect via Bluetooth or Activate
button.
- Select Remote control → Connect via Bluetooth.
- Select Voice Remote Control → Activate
button.
- Select Remotes & Accessories → Remote control → Connect via Bluetooth or Activate
- Follow the on-screen instructions.
Android TVs released in 2015
If you are using a touchpad remote control similar to the one shown below, follow these steps.
- Unpair the remote control from the TV.
Note: If the remote control is a replacement and never paired to your TV, skip this step.
- On the supplied IR remote control, press the HOME button.
- Select Settings → Network & Accessories → Bluetooth settings.
- Select Device list → SONY TV REMOTE 001 or SONY TV RC MIC 001 → Unpair → OK.
- Pair the remote control to the TV.
- Press the HOME button.
- Select Settings → Network & Accessories → Touchpad Remote Control or Voice Remote Control.
- Select Pair Touchpad Remote Control or Activate the MIC button.
- Follow the on-screen instructions.