Article ID : 00224041 / Last Modified : 04/26/2019

Are you using the headphones in a crowded place?

    • Yes, I am.
      • If the noise or skipping occur in a crowded place, but doesn't occur when you're at home or other places with less people, your headphones are working normally. Other Bluetooth® devices may interrupt communications from your mobile device. 
    • No, I am not.

     

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