Article ID : 00224035 / Last Modified : 03/10/2020

Headphones Troubleshooting Guide

    Click on a topic or the image above it to view the troubleshooting steps:

    PowerCharge
    No PowerCan't Charge
    PairingSound
    Can't Perform Bluetooth PairingNo sound or sound is only heard on one side
    NoiseMicrophone does not work
    Sound Skipping / Noise OccursMicrophone does not work
    Physical Damage 
    Physical Damage 


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