Article ID : 00224035 / Last Modified : 04/26/2019

Headphones Troubleshooting Guide

    Click on a topic or the image above it to view the troubleshooting steps:

     

    PowerCharge
    No PowerCan't Charge
    PairingSound
    Can't Perform Bluetooth PairingNo Sound
    Noise 
    Sound Skipping / Noise Occurs 

     

    If your questions aren't covered in this guide, type your query in the search bar on our Support website.