Product Reviews

Great quality. Brilliant screen quality and Smart Technology is second to none

I've had issues with small flies, 'Thunder Flies' getting between the glass and the LED panel. These have become visible to the naked eye. I can only put this down to poor design which allows the flies to enter the unit and get between the glass and the panel. Sony would not deal with this issue as their warranty is only for 1 year. The set also randomly reboots itself, for no apparent reason. I am also continually asked to setup Samba TV, which I am not interested in. Even when declining to setup the service I am continually asked again to set it up.

Had this for around a year now, excellent pictures quality, mounted on the wall, run all the output pictures settings on Vivid which gives a nice richness to the picture and colours, only negitive is the built in speakers not much to Bragg about but run the sound through a sound bar

I bought this tv 26 months ago....this tv gets at best 2-3 hours per week of use. Guess what 2 months out of warranty and now it doesn't work at all and Sony support says too bad take it to the only repair shop in my state that is well known for ripping people off. I have TV's that have lasted 10 plus years that cost 20% of the cost of this Sony garbage. Last time I buy Sony anything. This was an $1800 TV. Serves me right and just shows that this brand doesnt care about their product or service at all.

The picture and the quality is amazing however sony really need to move With the times and have a Bluetooth interactive remote controller instead of a infared

We actually bought this a little while ago but only now reviewing it. My only real gripe as such is the built in speakers are as expected, slightly ‘light’ but we generally never listen through these as I guess most people wont. Apps sections is a bit clunky for me but I have nothing to compare this to - I would buy another of needed.

After 2 years suddenly stop working. Turn off by itself and never turn on again.

Recently moved house and I treated myself to a new TV, as a big sports fan I wanted the ultra HD. Was not disappointed at all. When watching football its like your there every blade of grass is as clear as crystal. Combined with Sky's ultra HD package its the best thing ever.

It has been disconnecting from WiFi at night around 4:30am for some time. It takes 1 or 2 seconds to jump between icons in the main menu. I could not log into one of the popular apps because of some settings related to time synchronization (I had to google that). Sometimes when I press volume up button once on the remote it starts increasing volume level until I stop it. For some time I was wondering it the Graphical User Interface is running on a dedicated 8-bit microcontroller. Apart from that very good picture quality.

Unfortunately I have been unable to access 'mirror' feature and 'casting' despite purchasing chrome cast. the TV picture and other features have been ok

this new TV broke down (turns on and shuts down automatically after 3 seconds). Sony support is unavailable. Chat doesn't work, telephone number doesn't work they don't respond to emails. Very disappointed and will not recommend this one to anyone

I have had this product for over a year now and still keeps turning off and flashing red 8 times ive done multiple factory resets and still the same

Not sure why after two years a vertical line appeared ... now i need to pay extra to fix it while we just use it once a week during the weekend

Excellent product, very stylish looking tv, looks great

I was so happy with my Sony TV Purchase a little under 2 years ago, until it stopped working out of no where! I am dissatisfied with the quality of the TV and the Technical support as well. I contacted Sony right away in regards to my issue and they redirected me to yellow pages to find a TV repair shop nearby due to the fact that my tv is not covered under warranty anymore. I purchased this TV through Best Buy and I am Paying 24 months interest free and to this day I am still paying for a broken TV.

I bought this TV a few months ago and have had to get it serviced MULTIPLE TIMES due to the troubles it has showing streaming apps like Hulu and Netflix. I've already had to get the board replaced at $100+. It's the WORST thing I've purchased from Sony. I cannot stress how awful this TV is and I hope no one gives Sony their money for a shoddy product

Bought this after a lot of research and it hasn't disappointed, great picture, good range of features, overall very happy. It does however seem to randomly just not turn on, maybe 1 time every month and needs to be switched off and on at the plug, which for me is not too handy after hiding all the wires and plugs, but this is hopefully just a software issue than may be/get fixed hopefully.

But see my review further on I am not worried about characters

We Love this TV.. Excellent! Picture Right out of the Box.. No adjustments needed...

Best tv brand my last tv was Sony as well and I used nearl 20 years very good.

The tv was a replacement for the exact same model that has become faulty after 18 months, the new tv worked great for around 45 minutes and then the picture failed, I mean there was no picture at all, nothing!! We had sound which was great, 2 weeks later Sony have still not fixed the issue

I bought it over two years ago and it's like the best thing to watch all HD stuff through. I've been a fan of Sony for quite some time. I been doing Playstations, and I even have Sony Xperia cell phone. The product never fails me.

Tv has had Wifi not connected message coming up on screen for over a year have had 2 updates to remedy this which aren`t straightforward to install and at the end of the day don`t fix it been told they are working on another update.

I bought this about a year and a half ago. It had given me problems but nothing major untill now. Now the tv won't even turn on. I've tried everything and it still wont boot. Waste of 1200 bucks

Verry good quality.The price is a bit expensive thx

I've had problems with this TV, for example the Sony sound bar (recommended by the retailer) stopped connecting after a while, the network is horrible to set up, there's no Prime Video app, etc. I would buy something else next time to see if it's better.

Not much use for thAt if you want apple tv to work on your tv

I bought this TV in December of 2018 and now it won’t even turn on. I’ve literally tried everything short of smashing this tv. I try a factory reset and nothing!!!

I bought the Sony 85” XBR85X850F, it worked great for the first year. At 13 months the television turned off and never came back on. I’ve been in touch with Sony and can’t get any help because the warranty was 12 months. DO NOT BUY A SONY TV!

I have had this unit for almost a year and it works great, no issues. I have many devices connected and do not have any issues at all. The picture is crystal clear and it fits a corner space perfectly!

Had this over a year now and it's still wonderfully colourful and sharp, great for the internet . Looks great up on the wall

I bought this just before Christmas it has been a nice asset to our home

Very happy with the quality of picture and sound great tv

I bought this because it had android TV and I'm very happy. I've owned it for aboit 18 months and it hasn't missed a beat since I bought it, has a great picture too with really crisp colours. I highly recommend

Has internet connection and sound problems which seems to have no fix

I bought this to almost 2 years ago and I love it, but I’m also an apple guy and when I heard about the airplay2 update I was ecstatic! Only to find out my model is one of the ones not to feature added to it. Extremely disappointed

Very happy with my purchase. Great picture , great sound and a good stylish looking product.

Have had the telly a little over a year and it has stopped working! It just blinks 6 times on the standby light..Never known a tv to have a self diagnosing thing but there is nowhere can really help!! WILL NOT be buying one again after reading everyone else’s review now that the tv doesn’t work seems it’s a very common fault

One problem, It only just fits my original TV stand.

I would never have purchased these two TV's had I known beforehand that Sony refuses to provide the Spectrum TV application. I'm sure it's a monetary issue, My other two TV's from Samsung provide the application. I had to purchase Roku devices to stream the application on the Sony TV's. How ridiculous!!!

Purchased over a year ago and very happy as is my 1st 4K TV. Set up was easy, and like the Android operating system. Excellent picture as you would expect with Sony. Only 1 drawback to consider but dont think fault of Sony, but since update to Android 8.0 it occasionally will not turn on? Only way to start the TV is to physically unplug for a minute or so, then plug back in. This usually reboots TV. Read about this issue on a few forums, perhaps something Sony and Google need to resolve. Would have been 5 stars if not for this

Beautiful, easy to set up tv which enhances the viewing experience in any room.

Have this tv about 18 months. No problems whatsoever with it. Amazing picture quality and smart features. Easy to use and to integrate with third party hardware and apps

Have always purchased Sony Products. This latest Television is excellent.

After 10+ my old Bravia was in need of an upgrade so happy with my choice excellent tv looking forward to plenty of years from this one as well

Got this last year as my Samsung what l ad for less then 3 years stoped working

I bought this yesterday, but I think the sound is not great

I bought this model last year in summer time and it’s was expensive one. After two weeks I started to have problems. Some time when I watched at movies the tv it’s stop working. After reset it’s start working for a while. After my claim and because I had insurance they swap the TV. After half year same model do a different problem. Now some times can’t start with remote and need to shut off the power and after that it’s start working. I waiting open the shop and I go again with the TV. I Didn’t recommend this model.

Good for movies Great for gaming. Usual Excellent Sony quality. Nothing to complain about..

I am very happy with the picture quality and the television itself, and some reviews have said how the tv slopes back I can’t see a problem this is my second Sony which I had for 12 years with out a problem I would recommend it

Nice TV but seems to be a slow, sound not the best but OK just. Wouldn't recommend a sound bar.