84

3.9 based on 84 customer reviews

41
19
9
6
9
Sound Quality

Good

Features

Good

Design

Good

Ease of Use

Good

Please note: Some product variations and/or features mentioned within Product Reviews may not be available in all countries.

Most Helpful Positive
0

Sound quality is perfect.

WF-SP800N 24/05/2020 by Girch (USA)

Wow. Having apple AirPods and than these. Night and day. Sony blows it out of the water with the sound quality and the ability to make these stick in your ear. I use them to ride my mountain bike up and downhill and they have yet to fall out. The adjustable sound etc is amazing. Also the noise cancellation and ambient sound is a must!

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

15

0

Most Helpful Critical
0

Great, but what about protection?

WF-SP800N 28/09/2020 by xxcreoxx (USA)

It's been about a month since I bought them for $200 (crazy how much it dropped in price, wish I would have waited a week or so) and they are definitely great performing. One thing that I have an issue with is that as a result of how chunky the unit is, it makes it very difficult to carry around during the day, since it protrudes so much. Another thing is that although they can get a very good seal on your ear, any type of exercise that requires you to face down almost immediately breaks that seal and starts dangling from your ear. It defeats the whole purpose of me having bought them to begin with, which is for working out. Lastly, how come there isn't any kind of case that's sold for the earbuds? It's bad enough that after a while the hinge sort of loses it's strength, making it very simple to just flick the top and have it open on its own. But the fact that this has no further protection is scary when trying to take them out for a run or such. When I want to store them away in the case, I have to store them in my backpack, making them inconvenient. I would like to see a case with a clip that can hold on to a belt loop or some other type of contraption, a way to have them on one's self to have the convenience of them being able to be stored without running the risk of them falling out of the flimsy charging case they come with.

Sound Quality

Excellent

Features

Average

Design

Excellent

Ease of Use

Fair

6

0

86 Customer Reviews

0

Very good ear buds fantastic sound for great price

WF-SP800N 02/03/2021 by Tappertan (United Kingdom) Verified Purchaser Verified

Got these for Christmas and they are fantastic great sound battery life very good all round very good product for the fraction of the price most mainstream ear buds are going for.

Sound Quality

Excellent

Features

Excellent

Design

Good

Ease of Use

Excellent

2

0

0

Quality ear phones; Great compromise to WF-1000XM3

WF-SP800N 01/03/2021 by Raquel F (USA)

Bought these to complement my Sony WH1000XM3 over the ear NC headphones which are WONDERFUL. I considered the WF-1000XM3, the true in ear companion of the above mentioned headphones, however, I wanted to use my in ear set to run and do other outdoor activities. I read several reviews detailing the fragility of the WF-1000XM3s specifically when it comes to any type of moisture. So I opted for these, the WF-SP800N. A sufficient substitution for my purposes. I still got the deep bass sound, noise canceling, ambient controls as well as a bit more peace of mind if I got caught out in the rain on a run or hike. The fit is OK. I am still figuring out which ear tip and wing combo gives me the most snug fit to maximize sound quality and minimize outside noise. There are plenty of options to choose from to find your fit (2 wing sizes and 5 ear tip sizes). If you're looking for a quality set of in ear phones that you can be active in, I'd recommend these. If you're looking for more of a high end/fancy look and feel I'd say go with the WF-1000XM3s.

Sound Quality

Excellent

Features

Good

Design

Good

Ease of Use

Excellent

3

0

Response From Sony North America Customer Support
02/03/2021

Hi Raquel, we are glad that you like the WF-SP800N's sound quality and features. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. we also appreciate your feedback on the WH1000XM3 and WF1000XM3. Thanks for choosing Sony! Erin

0

Good sports buds

WF-SP800N 25/02/2021 by IvIalestro (United Kingdom) Verified Purchaser Verified

I bought these for running and training. The grip is good, don't fall out of my ears. These are my first wireless, so they are quite different from my usual in ear buds. Sound is ok, little weaker compared to my wired ones, but that also depends on the source, battery is good so far. Noise cancellation is a new thing for me, so I don't know how it works on other wireless buds. I like the design, not too big and not too small. Might be good to offer it with memory foam tips as well.

Sound Quality

Good

Features

Excellent

Design

Excellent

Ease of Use

Excellent

2

0

0

Best In-ear-headset ever!

WF-SP800N 24/02/2021 by Dirty Bertie (United Kingdom)

Convinient and easy to use, great sound – I'm totally impressed! Get phone calls during listening music is very easy – this device ist what I was searching for.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

3

1

0

Less than 4 weeks of use

WFSP800N/L 17/02/2021 by Clo264 (USA) Verified Purchaser Verified

I bought this product back in January and the left earbud no longer charges.

Sound Quality

Average

Features

Good

Design

Good

Ease of Use

Average

1

1

Response From Sony North America Customer Support
19/02/2021

Hi Clo264,

This is not the experience that we want you to have. Make sure that the headset is set into the charging case securely. Set the headset into the charging case and close the lid of the charging case. You may be able to resolve some issues by setting the headset into the charging case. Resetting and initializing the headset may also help resolve the issue:

https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002755682.html
https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002755684.html

If still not resolved, please email the below information to socialsupport@am.sony.com:

Full Name:
Sony.com Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WF-SP800N.

Sincerely,

-Ralph
Sony Social Support

0

Left earbud failed after only a few months

WF-SP800N 16/02/2021 by Tall guy (USA)

I purchased these earbuds new soon after they were released. I used them for working out at the gym. After only a few months of use and always being stored in their case, the left earbud has stopped producing sound. I made sure there was no gunk inside the earbuds, and did all the reset options that Sony says to do, still does not work. I made the mistake of throwing away the receipt, so Sony will not honor the warranty. Which to be fair, was my fault. Very disappointed that $200 Sony earbuds failed so quickly.

Sound Quality

Poor

Features

Poor

Design

Poor

Ease of Use

Poor

0

0

Response From Sony North America Customer Support
18/02/2021

Hi Tall guy, we're sorry to hear that you have an issue with your SONY unit. We would like to review your file to better assist you. Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Case Number:

~Earl

0

Fits like a glove but could be louder

WF-SP800N 13/02/2021 by neetdawg (United Kingdom) Verified Purchaser Verified

Great pair of headphones right from the build quality to the charging case. Fit really well and sit snug while working out. Sounds great after tinkering around with the equaliser to get the right setting. Touch controls are so much better than physical buttons which end up causing discomfort to the ears. Only drawback is they don't get loud enough - possibly coz the unit sits outside the ear? Apart from volume, will definitely recommend as a great set of workout buds!

Sound Quality

Good

Features

Excellent

Design

Good

Ease of Use

Excellent

5

0

0

Noise cancellation.

WF-SP800N 12/02/2021 by Lemillion (USA)

I’ve tried switching out the pieces for noise cancellation. Yet, anything I tried wouldn’t work. Just don’t buy them for noise cancellation. They would be a perfect pair of earbuds if they were to work properly.

Sound Quality

Average

Features

Average

Design

Good

Ease of Use

Good

5

0

Response From Sony North America Customer Support
13/02/2021

Hi Lemillion, Thank you for choosing Sony! We are sorry to hear that the headphones did not meet your expectations when it comes to noise-cancelling.
The WF-SP800N comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise-cancelling experience. Please use the right size according to the size of your ears. When wearing them, please gently pull on the top of your ear as you twist the earbud into your ear. This should give you a firmer hold and better noise-cancelling experience. If the earbud tips tend to come off or you feel that there are insufficient low-frequency sound and a difference in volume between the left and right units, change the earbud tips to another size to comfortably and snugly fit your left and right ears.

Should you need further assistance with the headphones, please contact us for help.

You may email the below information to socialsupport@am.sony.com for assistance.

Full Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:

Regards,
Carl

0

Not available in White anymore

WF-SP800N 09/02/2021 by Aron12 (USA)

I have heard great things about these earphones and ones that my friends have sound incredible. They are great for working out as well. However, the white version is no longer available which is disappointing as it was my favorite of the available ones.

Sound Quality

Excellent

Features

Excellent

Design

Average

Ease of Use

Excellent

0

1

Response From Sony North America Customer Support
10/02/2021

Hi Aron12,

We are really sorry if your color choice for our WF-SP800N is not available. We will have your feedback noted as we always strive to make this a better experience. We are not sure where you purchase these headphones, however, you might also consider checking our authorized dealer for the availability of the white version of our WF-SP800N.

If there’s anything we can do to help, please email us at socialsupport@am.sony.com with the following details so we can better assist you.

Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:

Thank you so much for choosing Sony!

Sincerely,

Romeo
Sony Social Support

0

Overall Excellent

WF-SP800N 08/02/2021 by BC90 (United Kingdom) Verified Purchaser Verified

Love these, the sound is amazing, especially when using a custom EQ function in the app. I mainly use them for running, the only downside to them is, the noise cancellation feature could be better. There is some wind noise when using NC and ambient sound functions but when ambient sound is turned off they work great. Battery life is good, I’ve had them over a month and only had to charge the charging case once.

Sound Quality

Excellent

Features

Average

Design

Excellent

Ease of Use

Excellent

5

0

0

Connection loss

WF-SP800N 28/01/2021 by Bull Mac 615 (USA)

I bought these on Amazon back in July if 2020, it is January 2021 at the time of this review. At first I was pretty impressed with the earbuds. The sound is very good and noice cancellation is very decent. That depends on the fit you get from them, and there are a few different tips to change to custom fit. After a bit I got a good fit and the NC was much more effective. The issue of the right side just going in and out is the reason for the low rating. I bought these specifically for working out. NOTHING screws up a workout like interruptions. That is exactly what happens. You are in the middle of a set of lifting and BAM, the right side dies. You either wait 5-10-20 seconds for it to come back on or, you turn them on and off. I tried phone updates looking for firmware updates and nothing helped! So here I am 7-8 months into owning these and cannot use them for what I bought them for. I am pretty disappointed that for 250 bucks I got a half of a year use from these and now they are basically junk to me now.

Sound Quality

Good

Features

Good

Design

Average

Ease of Use

Fair

0

0

Response From Sony North America Customer Support
02/02/2021

Hi Bull Mac 615,

Thank you for reaching out. While we are glad you are satisfied with the great sound quality and features of our WF-SP800N, we are really sorry you are having a connection issue with the right earbud. This is definitely not the experience that we wanted you to have in our product. To ensure you get the best Bluetooth connection, please set the headphones Bluetooth Connection Mode to “Priority on stable connection”. For instructions, please refer to the following link: https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002755706.html?search=sound%20skips.

If the issue persists, please follow the steps provided on this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-sp800n/articles/00229323

If this does not help, please email the below information to socialsupport@am.sony.com so we can better assist you.

Full Name:
Sony.com Username:
Telephone Number:
Issue:
Model Number:

Sincerely,

Romeo

0

An “Active” Noise Cancelling Solution from Sony!

WFSP800N/B 20/01/2021 by prospectjp (USA)

I finally had a chance to thoroughly test this earbuds in various settings and aspects of my lifestyle. I’m no stranger to Sony’s audio products as I first was introduced to their noise canceling audio devices with the WH1000XM2s. Those were quickly replaced with the XM3s and then this week to the XM4s. As much as I love headphones, I find them limiting in use since sometimes you can’t always wear headphones. Thankfully Sony answered the call to this dilemma with the WF1000XM3s last year! These were a bit cumbersome to securely fit in your ears and not worry about losing them even when just walking! I found the noise canceling on part with the headphones which really blew me away! However I had far to many moments of losing these since they barely sat right in my ears. They were also not moisture resistant which meant a no go for the gym! Thankfully, Sony once again answered the call with the WF-SP800N and I was given an opportunity to test these units at a marginalized cost to my wallet! I found the SF800Ns to be a bit more bass heavy compared to the WFs, however you were able to remedy that issue with the equalizer on most devices! I thoroughly enjoyed the various options Sony provided to secure these in your ears and not once did I experience potential dread at having lost or misplaced one or even both earbuds during active moments! They also had no issues of becoming wet during intense workouts at the local crossfit gym which is also reassuring! Sadly I found the active noise canceling a bit too lacking when compared to the WFs and attempts to fine tune it amounted to nothing. I also heard complaints from clients during phone calls that I sounded muffled when using the microphone on these earbuds. I think the SP800N have a place in the Sony line up of noise canceling devices however what one gains in water/sweat resistance becomes muddled with the mediocre noise canceling and muddled soundstage of the earbuds. However, it is a learning process for Sony, much like other brands, and I’m sure they will release a new revision next year that will answer all the shortcomings of this model!

5

0

Response From Sony North America Customer Support
22/01/2021

Hi prospectjp,

We're thrilled that you have been using Sony products. We also appreciate your in-depth review of the WF-SP800N headphones. We're glad that it's perfect for your workouts. Your feedback about the call quality and noise canceling function is greatly appreciated. Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance.

The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. When you feel the noise canceling function and low-frequency sound are insufficient, change the earbuds to ones that feel more sealed. When changing the earbuds, try the earbud sizes in order from the larger sizes to the smaller sizes. The size of the left and right earbuds may be different. Check that the Adaptive Sound Control is turned off. Check the setting of the Adaptive Sound Control on the “Sony | Headphones Connect” app. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient.

Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and for choosing Sony!

Regards,

-Ralph

0

Beware – no active noise canceling.

WF-SP800N 12/01/2021 by P4TR15 (USA)

I bought these and it was a big disappointment, because I expected them to have proper active noise canceling, but these headphones are just not capable of that. I do not recommend these if you're looking for active noise cancelling, because they just do not do that. The terrible: – Noise canceling. There is none of the proper Active Noise Canceling I did experience on other headphones that really cancel the noises. From my experience, these only really cancel the noises that in-ear earphones can physically cancel by blocking your ear canal. This is basically it. Sony promised: No distractions with digital noise cancellation. Well, it just doesn't do much, or barely does anything to be honest. I tried them at home and I can still hear people speaking, I tried them running near a busy street – all the noise was present. – Sony's Ambient Sound Mode – it supposed to let you heat what is happening around you when it's necessary (i.e. you cross a busy street, bike in traffic etc.). Well... it works, but it's really really bad and terrible. Why? Well, I ran a trail by a busy highway and I turned it on to hear the difference. It was a little windy and I ran and all I could hear was some music I was listening and a noise of wind blowing up the earphone microphones. Noise of wind. Noise of wind in my ears. This is a feature, Sony? Really?! I can not imagine using this "feature" whilst riding a road-bike. Come on, it's a gimmick on these headphones, just like "Noise canceling". Did I mention, that the traffic noise was present even with the "Noise canceling" on? I did now. – I tried these for sport for the first time by running in winter. Obviously I had to wear a winter running hat. And it was terrible. My ear canals were hurt by the earbuds because the running hat was pushing on these protruding and rather big headphones. And the hat was really slack and not a tight fitting one. I had no such problems with i.e. Beats X and Apple Airpods before. The good: – they sound pretty well – overall quite nice quality and design – they fit well in ear and do not move around or fall out – they can be washed Sorry, Sony WF-SP800N, I tried to like you and I hoped to love you, but you did not do what you promised and that made me return you. I wanted noise canceling, you gave me some gimmicks. That's that.

Sound Quality

Good

Features

Poor

Design

Good

Ease of Use

Good

1

1

Response From Sony North America Customer Support
12/01/2021

Hi P4TR15, thank you for sharing your feedback on your experience with your wf-sp800n. We regret that the headphones did not meet your expectations.

To maximize the effectiveness of Noise Canceling and to achieve optimal Sound Quality (particularly bass frequencies) it is important to minimize any gap that exists between your ears and the earbuds. Please choose the size of earbuds and arc supporters that results in the tightest seal. (Try the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability select the size of arc supporter that fits comfortably and snugly inside your ear grooves.

For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Erin

0

Digital noise cancellation

WF-SP800N 08/01/2021 by oasisblue (USA)

Digital noise cancellation not good as compared to sp700n, not quite satisfied

Sound Quality

Excellent

Features

Excellent

Design

Good

Ease of Use

Good

6

0

Response From Sony North America Customer Support
11/01/2021

Hi oasisblue, Thank you for the feedback on your experience with your WF-SP800N. Please follow the steps below if the effect of noise canceling is not sufficient.

Make sure that the noise canceling function is turned on.
When you feel the noise canceling function and low frequency sound are insufficient, change the earbuds to ones that feel more sealed.
When changing the earbuds, try the earbud sizes in order from the larger sizes to the smaller sizes.
The size of the left and right earbuds may be different.
Adjust the headset into a comfortable position.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
Check that the Adaptive Sound Control is turned off.
Check the setting of the Adaptive Sound Control on the “Sony | Headphones Connect” app. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient.

https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002755729.html

Hope this helps!

Regards,
Sam

0

Fantastic EarPods sound quality is brilliant

WF-SP800N 02/01/2021 by Eddie2691 (United Kingdom)

I’ve had these only 3 days but the quality & sound is superb

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

9

0

0

Great headphones with long battery

WF-SP800N 31/12/2020 by metfantoo (USA)

These headphones sound great and stay in my ear. I had to switch to the big earfins, and the small eartips. The battery life lasts a while. I have two issues with these headphones. The first is the case takes a while to turn off, and thus the battery in the case always depletes pretty fast. I wish the app was able to turn off the case for these. The second is there is no find my headphone option. As these are truly wireless headphones, I wish they had this feature, as a ton of headphones have this feature.

Sound Quality

Excellent

Features

Good

Design

Good

Ease of Use

Excellent

6

0

Response From Sony North America Customer Support
02/01/2021

Hi metfantoo, We are glad that you like the sound quality and battery life of your Sony wireless headphones. The WF-SP800N headphones feature Adaptive Sound Control which is a smart function that automatically detects what you're up to—for example, running, walking, waiting, or traveling—then adjusts ambient sound settings to suit your environment. To isolate the issue, we can reset the headphones by following the guide here: https://helpguide.sony.net/mdr/wfsp800n/v1/en/index.html.

Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

Name:
Sony website Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Vincent

0

Kept falling out... AGAIN. NEED XL EARTIPS

WF-SP800N 28/12/2020 by LoverofAudio04 (USA)

I’m not even sure how many pairs of true wireless earbuds I have tested out at this point. All I know is that I’ve tried JBL, Sony, and Jabra, and ALL of them kept falling out of my ears. I had high hopes for these ones However, once again, the eartips were not big enough. And yes, I tried large ones... After all of the different consumers who say that the earbuds keep falling out of their ears, you would think that companies would catch on by now, but they haven’t. All companies make are S, M, and L eartips. For a lot of people, like me, that’s not enough! I am literally an XL size eartip away from having the earbuds fit. So companies, MAKE XL EARTIPS! Not everyone has small to normal size ears!

2

0

Response From Sony North America Customer Support
31/12/2020

Hi LoverofAudio04,

Thank you for choosing and purchasing our Sony WF-SP800N Truly Wireless Sports In-Ear Noise Canceling Headphones.

We value your opinion and we would like to apologize if our product did not meet your expectations. The WF-SP800N comes with different sizes of earbuds to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. It is recommended to choose the size of earbuds and arc supporters that results in the tightest seal. (Trying the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability, select the size of arc supporter that fits comfortably and snugly inside your ear grooves.

We will have your feedback regarding the eartips sizes noted as we always strive to make this a better experience. In any case that you need our assistance, please follow the instruction below on how to contact us.

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Sony Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WF-SP800N

We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!

Sincerely,
Jess

0

Just like any other earbud

WFSP800N/L 04/12/2020 by Megn (USA) Verified Purchaser Verified

I purchased the WF-SP800N/ LM last week excited about the 360 Reality Audio. But upon getting it and downloading the app to my phone, it's not letting me Optimize Confirm the 360 Reality Audio in the app. It keeps asking me to confirm but won't confirm when I hit confirm. Also when I use the Sony Access Code provided, the resulting Tidal Voucher comes back invalid. Heck I just registered my the earbuds with Sony, after which I was prompted to create an account with Sony - and even this sign-up process doesn't work. At this point, I'm ready to return the product and get my money back. Sony, you can't advertise a feature on a product only for that feature to not work or come with "a million" nebular caveats. That is false advertising. and thereby use the 360 Audio function,

Sound Quality

Average

Features

Poor

Design

Fair

Ease of Use

Poor

3

2

Response From Sony North America Customer Support
08/12/2020

Hi Megn,

We sincerely regret to hear about what happened and if the 360 Reality Audio did not work. To avoid any issues, please make sure that you complete the Analyze ear shape function before performing Optimize apps. Please refer to the following link for the step-by-step procedure on how to analyze your ear shape (360 Reality Audio):

https://www.sony.com/electronics/support/articles/00233341

Once done, you can now optimize apps by following the steps on this link https://www.sony.com/electronics/support/articles/00233342.

We would really like to understand the issues you're having with the access code & sign-up process and help you out. Please email us at socialsupport@am.sony.com so we can better assist you.

Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Sony.com Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WF-SP800N:

We are sorry for the inconvenience and hope to speak to you to resolve this matter.

We appreciate you and thanks again for shopping Sony!

Sincerely,

Romeo

0

Pretty Good

WF-SP800N 29/10/2020  (USA)

I have these for a month now and they are pretty good. The eq is nice as you can set the sound to whatever you want it to be. The noise cancelling is not as good as over the ear headphones but it does filter out a lot of low noise. High pitched noises can still be heard but it is muffled more

Sound Quality

Good

Features

Good

Design

Good

Ease of Use

Good

8

0

Response From Sony North America Customer Support
29/10/2020

Hi AlexC,

We glad you like the equalizer function of the headphones for adjusting the sound quality to your needs.

Your feedback about the noise canceling function is greatly appreciated. The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. When you feel the noise canceling function and low-frequency sound are insufficient, change the earbuds to ones that feel more sealed. When changing the earbuds, try the earbud sizes in order from the larger sizes to the smaller sizes. The size of the left and right earbuds may be different. Check that the Adaptive Sound Control is turned off. Check the setting of the Adaptive Sound Control on the “Sony | Headphones Connect” app. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient.

Thanks for sharing your review and for choosing Sony.

~Ralph

0

Excellent sound!

WFSP800N/B 26/10/2020 by Ajf96 (USA)

These earbuds have an amazing quality sound! With the noise cancelling feature on, I could not hear my kids yelling at one another in the background; which is amazing since that has never happened before. The quality is not like most headphones where the sounds seems far away. With these headphones, it’s almost like a personal concert just for you! The earbuds do come with other sizes in the box, this was a concern for me since I have very small ears. The only aspect I didn’t truly love with this product, would be the charging apparatus. It lights up red when it’s charging, but when you close the lid only the case is lit up, and then seconds later nothing is illuminated. The product seems to be true to the battery life description, but it is hard to tell since I do use them for 9 hours at a time. I have not tested the water resistance feature yet. The product seems to keep most dust from sticking to it, but I can always see a very light film which is to be expected and is not a deal breaker. This is overall a great product!

8

0

Response From Sony North America Customer Support
27/10/2020

Hi Ajf96,

Thank you for the positive feedback. You can check the remaining battery charge of the rechargeable batteries of the headset and the charging case. When you put on the headset. When you remove the headset from the charging case and put the headset on both ears, the voice guidance indicating the remaining battery charge of the headset can be heard via the left and right units of the headset respectively.

“Battery about XX %” (The “XX” value indicates the approximate remaining charge.)

“Battery fully charged”

The remaining battery charge indicated by the voice guidance may differ from the actual remaining charge in some cases. Please use it as a rough estimate.

Check this link below for more information regarding your concern.

https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002757647.html?search=charge

Thank you for choosing Sony!
David

0

Awesome sauce

WFSP800N/B 26/10/2020 by Wavezinmotion1 (USA)

These Sony Wireless Headphones are amazing . The noise canceling feature is just amazing combined with the adaptive sound . The acoustics , the base are amazing . They feel so good in the ear almost as if there not there because they won’t fall out . Did I fail to mention that there water proof .Sony definitely outdid themselves with this product, Bluetooth connectivity is a breeze ,literally connects in seconds just by removing them out of the case .The battery life , not only can you enjoy your music for hours , That’s not the best part , by simply placing them back into case they recharge themselves wirelessly .I will highly recommend purchasing if you were on the fence about it .

7

0

Response From Sony North America Customer Support
27/10/2020

Hi Wavezinmotion1, Awesome! Thank you so much for the 5-stars review and for sharing your amazing experience with our WF-SP800N! We're thrilled to hear you're very satisfied with the comfort and overall features of the headphones. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. Thank you for choosing Sony! -Jess

0

Great sound!

WF-SP800N 20/10/2020 by James7251 (USA)

I bought these roughly a month ago, and they’re awesome. They stay in my ears better than anything else I’ve used, and haven’t fallen out once. That said, it took a while to find the right fit of fins and tips for my ears, but once I did the noise isolation and bass response were off the charts. There is a tiny bit of white noise that you can here in a perfectly quiet environment but these are workout earbuds, not designed for perfectly quiet places. The clarity and overall sound quality are honestly the biggest wins for me. Unfortunately I can’t say anything about 360 Audio because I don’t use any streaming services that are compatible with it. It took me a good minute to get the hang of the touch controls, but they work great and are very useful. Also, for the first couple days I had the they were uncomfortable after a little while but that went away when I found the right fit.

Sound Quality

Excellent

Features

Excellent

Design

Good

Ease of Use

Good

7

0

Response From Sony North America Customer Support
21/10/2020

Hi James7251, we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl

0

Great sound, no comfort

WF-SP800N 09/10/2020 by Devel (USA)

I bought these a week ago and i mainly use them for gym. The main selling point for me was that they are stable because of hooks and the talk through function. Pros: -They are stable, jumping rope, hiit boxing, running, lifting, you wont need to adjust these, they are glued to you. -I have other sony headphones 700n or something and these sound better then those, so these are definitely for audiophiles. -Talk through function is nice to have. Cons: -Bulky charging case, it's huge. -The hooks and tips hurt ear after like 20 minutes, so if you seek all dear wear or comfort, these are not it, and i mean they really hurt, maybe sony will provide and option for extra hooks or tips, which they should do. -Anc is not working, it's bad, like really bad, maybe software update will solve this? -Side control customization is primitive, need option to customize every tap, maybe software update? -Microphone is good, but doesn't block out surrounding noises, so maybe software update? In resume, wait for them to fix the issues, more tips, software updates and we are golden, for now i am very dissapointed with the purchase.

Sound Quality

Excellent

Features

Average

Design

Average

Ease of Use

Good

3

1

Response From Sony North America Customer Support
10/10/2020

Hi Devel, we're glad you like the sound quality of our product. We're sorry to hear that you have issues with your SONY unit. To maximize the effectiveness of Noise Canceling and to achieve optimal Sound Quality (particularly bass frequencies) it is important to minimize any gap that exists between your ears and the earbuds. Please choose the size of earbuds and arc supporters that results in the tightest seal. (Try the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability select the size of arc supporter that fits comfortably and snugly inside your ear grooves. You can change the assignment of the functions to the touch sensors of both the left and right units using the “Sony | Headphones Connect” app. For example, the music playback function that is assigned to the touch sensor of the right unit in the factory setting can be changed to the touch sensor of the left unit.
You can also change the settings that do not assign the music playback function, noise canceling function, Ambient Sound Mode and playback volume adjustment function, etc. In this case, you can pair the device, reset the headset, and initialize the headset. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback.

If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

~Earl

0

Can't find 1 reason not to be 5 Stars!

WFSP800N/B 08/10/2020 by dlubsindy (USA)

What a great tire wireless headphone! These are amazing...the sound quality is fantastic and I absolutely love the active noise cancellation. The control of the headphones is so easy! You can customize the touches to do what is important to you...they fit so nice too, great for working out, running or just needing to have your phone in your ear...yes you can use just 1 if wanted! What a huge plus that was to me! The battery is amazing...using them daily I'm lucky to charge my case more than 1 time per month! What a fantastic job by Sony!

6

0

Response From Sony North America Customer Support
09/10/2020

Hi dlubsindy,

Great! We're happy to hear your 5-Star review of these amazing headphones. Rise above the noise with the WF-SP800N wireless noise canceling sport earbuds, complete with IP55 sweat resistance, long battery life, and deep, punchy EXTRA BASS sound that gives you the boost you need to finish through any workout. A wide array of smart features will have you wearing them all day. Thanks for choosing Sony.

~Ralph

0

Awesome headphones

WFSP800N/B 07/10/2020 by Shevycakes (USA)

The Sony WF-SP800N are high quality, noise canceling wireless headphones with Alexa built-in and Google Assistant. Also provide extra bass and 360 reality audio. It has a great battery life. In practice, I found the headphones to be easy to use and to provide very good sound. Noise cancellation seemed very good. The overall sound seemed more immersive possibly due to the 360 audio. I recommend these headphones for anyone looking for high quality noise canceling headphones with a slightly more immersive sound. These are very comfortable does not hurt your ear. Some key features are secure the fit, water resistance, and excellent noise cancellation.

5

0

Response From Sony North America Customer Support
08/10/2020

Hi Shevycakes, we're glad you like the sound quality of our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl

0

Keeps me focused

WFSP800N/B 07/10/2020 by autumn115 (USA)

These are awesome to use at the gym. I have a very hard time of staying focused and finishing my workout at the jam because I'm so distracted by everything in everyone around me. These noise cancelling headphones really allow me to get into the zone and focus on what I need to do Most which is working out. They feel quite snug in my ear and I have no fears of them falling out on jog or even bending down to pick up a weight. I get about one week of use before I have to recharge them. They easily connect to my android mobile device but remember to keep them in your case because your phone will consistently try to connect even if your in your car.

5

0

Response From Sony North America Customer Support
08/10/2020

Hi autumn115, we're glad you are enjoying our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl

0

This Is One Kool Device

WFSP800N/B 07/10/2020 by Nancye32 (USA)

This device has blown me away with the actual quality,sound,easy to use menu. when installing the sony app on your phone theres options you can choose for your theres noise canceling,play back and forward button and so much more I preferably like the noise canceling option I have a very loud and active house . I have successfully completed the water test and the buds passed. I love this device so much that I cant put it down and only when its charged .

5

0

Response From Sony North America Customer Support
08/10/2020

Hi Nancye32,

Great! We're glad that these headphones are perfect for your lifestyle. Rise above the noise with the WF-SP800N wireless noise canceling sport earbuds, complete with IP55 sweat resistance, long battery life, and deep, punchy EXTRA BASS sound that gives you the boost you need to finish through any workout. A wide array of smart features will have you wearing them all day. Thanks for choosing Sony.

~Ralph

0

Amazing Sound Quality and Bass

WFSP800N/B 07/10/2020 by alex185 (USA)

I have been very skeptical about about buying Bluetooth headphones because I always thought that wired ones just sound better. I finally decided to try a pair of Sony WF-SP800N. What was I waiting for?! These headphones have very impressive sound, and I was blown away by the bass. The sound quality was much higher than I anticipated, and these are my new go to headphones for traveling to and from work because of the high quality sound canceling. One of my favorite parts is how easily and quickly the connect to my phone or computer once I turn on Bluetooth and take them out of the case. The battery life is also very impressive. They last me the full day without having to charge them. Which is good, since they are so comfortable to wear, they get used a lot. They have also replaced my wired headphones for conference calls since the microphone picks up my voice perfectly and eliminates background noise. I highly recommend these if you are looking for a high quality, versatile, pair of Bluetooth headphones.

5

0

Response From Sony North America Customer Support
08/10/2020

Hi alex185,

Awesome! You definitely made the right choice. Rise above the noise with the WF-SP800N wireless noise canceling sport earbuds, complete with IP55 sweat resistance, long battery life, and deep, punchy EXTRA BASS sound that gives you the boost you need to finish through any workout. A wide array of smart features will have you wearing them all day. Thanks for choosing Sony.

~Ralph



0

Good sound but charging system to be improved

WFSP800N/B 05/10/2020 by LP87 (USA) Verified Purchaser Verified

Sound is great and design ensure a good stability inside the hear The 3 buds allow you to find the one that will feat you Blue tooth synchronization is easy Case is necessary to load the headphone. The case was working well 2,5 month, but unfortunately it does not work anymore. This is the only weakness of the product, there is no back up to charge the headphone.

Sound Quality

Good

Features

Average

Design

Good

Ease of Use

Excellent

3

0

Response From Sony North America Customer Support
07/10/2020

Hi LP87, Thank you for the feedback on your experience with your WF-SP800N. We're glad to hear you like the sound quality, comfortable design, secure fit, and easy Bluetooth pairing of the headphones.

We regret to know that you're having a charging issue with the charging case. Please try to follow the troubleshooting steps on the link below to resolve the issue:

https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002755720.html

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

Name:
Sony Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Sam

0

Perfect fit and Very comfortable!

WF-SP800N 03/10/2020 by eric3672 (USA)

Tremendous Sound from such a small bud and its the best fit Ive ever found in a earbud... Noise Canceling is also top notch

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

5

0

Response From Sony North America Customer Support
04/10/2020

Hi eric3672, Thank you for this amazing review! We're thrilled to hear you're enjoying the overall features of the Sony headphones connect app and the noise canceling feature of the unit. The WF-SP800N headphones feature Adaptive Sound Control which is a smart function that automatically detects what you're up to—for example, running, walking, waiting, or traveling—then adjusts ambient sound settings to suit your environment. You can also customize the settings to your preferences using the Sony | Headphones Connect app—it can even learn favorite locations, such as the gym or park. With an IP55 rating for water and dust resistance, they can be washed, making them perfect for active lifestyles and outdoor use. They also offer up to 18 hours of battery life, stable 5.0 Bluetooth connectivity, and EXTRA BASS for a deep, punchy sound. Thanks for choosing Sony! Erin

0

Noise cancelling is almost non-existant

WFSP800N/B 02/10/2020 by raycitak (USA) Verified Purchaser Verified

I bought these earbuds to replace another good sounding pair that did not have noise cancelling. I am most disappointed in that feature. I realize that the instructions say that proper ear fit is necessary to have the noise cancelling feature work at its best, yet I have tried all the enclosed ear fittings and the best fitting pair (both of the large ones) seem to enclose my ear opening the best. They seem properly fitted to my ear, but I can push the earpiece in and it seems to close more. Perhaps there could be a larger option. I am a piano technician by trade, retired from a University music department, and have experience working with international artists on the finest of pianos. My hearing is excellent, and these earbuds seem to have no noticeable effectiveness, in my opinion.

Sound Quality

Excellent

Features

Poor

Design

Average

Ease of Use

Good

2

0

Response From Sony North America Customer Support
05/10/2020

Hi raycitak, thank you for purchasing the-SP800N. We regret to hear that the unit did not meet your expectations. To maximize the effectiveness of Noise Canceling and to achieve optimal Sound Quality (particularly bass frequencies) it is important to minimize any gap that exists between your ears and the earbuds. Please choose the size of earbuds and arc supporters that results in the tightest seal. (Try the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability select the size of arc supporter that fits comfortably and snugly inside your ear grooves.

Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:


Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Erin

0

Excellent earbuds

WFSP800N/B 01/10/2020 by Stanfordgirl (USA)

I was very impressed with these earbuds. I have used various earbuds in the past and these beat them handily. They cancel outside noise and stay put through my workouts. They are extremely comfortable - i almost forget they are in my ears. Battery life is quite long.

5

0

Response From Sony North America Customer Support
02/10/2020

Hi Stanfordgirl,

Great! We're glad that these headphones are perfect for your lifestyle. Rise above the noise with the WF-SP800N wireless noise canceling sport earbuds, complete with IP55 sweat resistance, long battery life, and deep, punchy EXTRA BASS sound that gives you the boost you need to finish through any workout. A wide array of smart features will have you wearing them all day. Thanks for choosing Sony.

~Ralph



0

There Amazing

WFSP800N/B 01/10/2020 by Babygirl23ch (USA)

They are amazing I love the sound and everything it all there i would recommend these to anybody that looking for good sounds headphones the battery last longer . The sound is amazing blackout sounds they fit amazing you can keep noise out it has a mic for Phone Call and they have Alexa Voice Control, I have used the Alexa commands to call or to find songs sound quality is amazing it blocks out every noise and when people try talking to you. There nothing different headphones there's nothing like these kind of headphones the best headphones i have ever I have gotten

5

0

Response From Sony North America Customer Support
02/10/2020

Hi Babygirl23ch, Awesome! We're glad to hear you love the sound quality, noise canceling feature, long-lasting battery life, comfortable fit, and Alexa voice control of the unit. The WF-SP800N headphones feature Adaptive Sound Control which is a smart function that automatically detects what you're up to—for example, running, walking, waiting or traveling—then adjusts ambient sound settings to suit your environment. You can also customize the settings to your preferences using the Sony | Headphones Connect app—it can even learn favorite locations, such as the gym or park. With an IP55 rating for water and dust resistance, they can be washed, making them perfect for active lifestyles and outdoor use. They also offer up to 18 hours of battery life, stable 5.0 Bluetooth connectivity, and EXTRA BASS for a deep, punchy sound. Thanks for choosing Sony! -Sam

0

Great, but what about protection?

WF-SP800N 28/09/2020 by xxcreoxx (USA)

It's been about a month since I bought them for $200 (crazy how much it dropped in price, wish I would have waited a week or so) and they are definitely great performing. One thing that I have an issue with is that as a result of how chunky the unit is, it makes it very difficult to carry around during the day, since it protrudes so much. Another thing is that although they can get a very good seal on your ear, any type of exercise that requires you to face down almost immediately breaks that seal and starts dangling from your ear. It defeats the whole purpose of me having bought them to begin with, which is for working out. Lastly, how come there isn't any kind of case that's sold for the earbuds? It's bad enough that after a while the hinge sort of loses it's strength, making it very simple to just flick the top and have it open on its own. But the fact that this has no further protection is scary when trying to take them out for a run or such. When I want to store them away in the case, I have to store them in my backpack, making them inconvenient. I would like to see a case with a clip that can hold on to a belt loop or some other type of contraption, a way to have them on one's self to have the convenience of them being able to be stored without running the risk of them falling out of the flimsy charging case they come with.

Sound Quality

Excellent

Features

Average

Design

Excellent

Ease of Use

Fair

6

0

Response From Sony North America Customer Support
29/09/2020

Hi xxcreoxx,

Thank you for bringing this to our attention, and we're so sorry for the inconvenience. To maximize the effectiveness of Noise Canceling and to achieve optimal Sound Quality (particularly bass frequencies) it is important to minimize any gap that exists between your ears and the earbuds. Please choose the size of earbuds and arc supporters that results in the tightest seal. (Try the earbud sizes in order from larger to smaller.) A tighter seal may also be achieved by lightly pulling up on the top of the ear and twisting the headset as you place it in your ear. To achieve maximum stability select the size of arc supporter that fits comfortably and snugly inside your ear grooves.

For us to better assist you with the charging case concern, Please email us at socialsupport@am.sony.com with the following details:

Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:

We really appreciate all of your feedback and will surely take note of it as we always strive to make this a better experience.

We're looking forward to your message.

Sincerely,

Romeo
Sony Social Support

0

Good quality and great fit

WFSP800N/B 24/09/2020 by jennifer9244 (USA)

I was super excited to purchase these because of the sporty look and waterproof features. These turned out to be much better than I’d thought! The fit is perfect for ppl who don’t like traditional buds that tend to slip out. Love how they’re waterproof so I can use on my runs while sweating. Battery life is very good. For one hour runs, I’ve been able to use it 5-6 times before recharging. The only thing is the sound quality isn’t as clear as in-ear buds, but still really good compared to other brands. I received this at a discounted price in exchange for my honest opinion.

7

0

Response From Sony North America Customer Support
25/09/2020

Hi jennifer9244, Awesome! Thank you for this amazing and detailed review of your WF-SP800N Truly Wireless Noise-Canceling Headphones. We're glad you like the comfortable and secure fit, waterproof design, and long-lasting battery life of the unit. If you haven’t already, download the Sony | Headphones Connect App which gives you the ability to adjust audio levels, sound field modes, and a built-in equalizer to ensure you're getting the optimal listening experience.

The WF-SP800N headphones feature Adaptive Sound Control which is a smart function that automatically detects what you're up to—for example, running, walking, waiting, or traveling—then adjusts ambient sound settings to suit your environment. Thanks for choosing Sony! -Sam

0

There Amazing

WFSP800N/B 24/09/2020 by Babygirl23ch (USA)

They are amazing I love the sound and everything it all there i would recommend these to anybody that looking for good sounds headphones the battery last longer . The sound is amazing blackout sounds they fit amazing you can keep noise out it has a mic for Phone Call and they have Alexa Voice Control, I have used the Alexa commands to call or to find songs sound quality is amazing it blocks out every noise and when people try talking to you. There nothing different headphones there's nothing like these kind of headphones the best headphones i have ever I have gotten

5

0

Response From Sony North America Customer Support
25/09/2020

Hi Babygirl23ch,

Awesome! We're glad that you found the perfect headphones for your needs. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP553 water and sweat resistance, they also offer long battery life, stable Bluetooth connectivity, and EXTRA BASS for a deep, punchy sound. Your feedback about wireless charging is greatly appreciated. Thanks for choosing Sony.

~Ralph



0

Sony has reached the sound perfection limits

WF-SP800N 16/09/2020 by Krypton2 (USA)

Earphones have been getting closer and closer to the realm of perfection for the last two years. Sony has lead that charge with its headphone and earphone lineup. The earphones more than any other have dominated in my opinon with its wf lineup. With the latest wf-sp800n earphone they perfect a prior design that only needed little tweaks in their wf-1000 earphones. Sony added water resistant, made them fit and stay even during workouts, and finally they pulled back just enough on the ANC to allow it to be effective still but allow even more insturment separation with means now that they are now perfect(as long as you use the right tip..dont use the tips that are too tight inside your ear. Yes it creates more bass but it will become bloated and it might make your head hurt do to the pressure it might make). So with perfection comes sadness. Now there is nothing more to add or subtracted to make earphones sound better anymore. We finally have the absolute limits reached without the law of diminishing returns. While this makes me happy to have, its a little like seeing your movie series finally come to an end. It was great and it will go down as one of the best ever but you sad that there not be another. I'm sure sony will produce something after this but I have no hope that it will be any better in sound.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

8

0

Response From Sony North America Customer Support
17/09/2020

Hi Krypton2, Thank you for this amazing review of your all-new WF-SP800N. We're thrilled to hear you're enjoying the water-resistant design, secure fit making them perfect for active lifestyles and outdoor use. noise canceling feature, and sound quality of the unit. They also offer up to 18 hours of battery life, stable 5.0 Bluetooth connectivity, and EXTRA BASS for a deep, punchy sound. Thanks for choosing Sony. -Sam

0

Great Sound !

WFSP800N/L 14/09/2020 by DCJack (USA) Verified Purchaser Verified

I got these about 2 weeks ago and the sound is great, got them set to fit. The only problem is that when you sweat they want to slide out of your ears , wish there was an attachment to have them loop around the back of your ear.

Sound Quality

Excellent

Features

Good

Design

Average

Ease of Use

Excellent

5

0

Response From Sony North America Customer Support
15/09/2020

Hi DCJack,

We're glad that you like the sound quality of the headphones. Make sure to wear them properly for optimum fit and comfort. You may find this link helpful:
https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002755518.html

Thanks for sharing your review and for choosing Sony.

~Ralph

Response From Sony North America Customer Support
15/09/2020

Hi DCJack,

We're glad that you like the sound quality of the headphones. Make sure to wear them properly for optimum fit and comfort. You may find this link helpful:
https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002755518.html

Thanks for sharing your review and for choosing Sony.

~Ralph

0

Big sound in a small package

WFSP800N/B 14/09/2020 by DrVaro (USA)

These headphones are great! The quality of the sound, including great bass, is superb in my opinion. From the moment I out them in, these small buds completely envelop you in sound. Even though I would wear them for a few hours a day, a quick drop in the case and they would be back to full in no time. Hardly even had to charge the case as well. I used these for many different activities. Phone calls were clear, both on my end and the other caller's. One thing I really found them useful for was during my woodworking. I could pop them in and work away, no issues. And with the built in Google Assistant, I didn't have to go find my phone if I wanted to change songs or needed to check the time. Overall would highly recommend.

6

0

Response From Sony North America Customer Support
15/09/2020

Hi DrVaro,

Awesome! We're very pleased to hear you're happy and satisfied with the overall performance of your new WF-SP800N truly wireless noise-canceling sports headphones! We really appreciate you like the incredible sound quality- especially the bass, great call quality, and features of these headphones. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound.

Thank you so much for the 5-stars review & feedback and for choosing Sony!

- Romeo

0

A real winner

WFSP800N/B 14/09/2020 by Lbsnowman (USA)

I found these headphones were a real winner when it came to connecting with my Phone which are used daily for work at home as well as gym time on my runs. I currently on a Samsung phone and had no problem immediately connecting these via Bluetooth. The sound quality is really amazing. These block out any background noise and amplify what the other person is saying on the phone call. I also enjoy listening to music with these when I am doing my workouts, they never fall or slip from my ear and I am confident in running with them. I have not had any issues with them disconnecting from my device But I do however wish that the batteries lasted longer. I typically have to charge them every 2 days for a full work day and 2 gym sessions worth a battery. I really like these headphones and definitely recommend them to anybody looking for something that transitions from work to workout.

6

0

Response From Sony North America Customer Support
15/09/2020

Hi Lbsnowman,

Thank you for the recommendation. Truly wireless noise-canceling headphones for sports with stable BLUETOOTH wireless connectivity, long battery life, IP55 rating water resistance, EXTRA BASS sound, and smart listening.

Regards,
David

0

Good but not great

WF-SP800N 10/09/2020 by Arth05 (USA)

Bought this headphones about 2 months ago. After using this for a while, Came to realize the headphones are not that good for $200. I had Bose sound sports and it did not had noise cancellation, but the sound quality was way better than Sony. while using the headphones the noise cancellation kicks in automatically which I like.I have issues with the headphones where the right headphone will stop playing music for a minute or so. this have had happened multiple times during this 2 months. Few time the music will go in and out in both headphones. Also wearing this long period of time is not comfortable, your ears will start hurting due to the wing tip. The touch sensors are so small I am still trying to get use to it. I will try to pause the song but it will skip it. The headphones does not have multiple device support, so every time I have connected the headphone with my laptop and I get a phone call, I will have to go to my phones Bluetooth settings to connect the headphones. I do not know why Sony focuses on heavy bass headphones. Bass is good but when its too much it kills the music. For most of my music setting I have set bass to negative -1 as the bass is really strong on this headphones. Phone calls have been a problem as well. few times people from other side of call said they cant hear me or it sounds really muffled. I feel like I downgraded my music from Bose to Sony. Just saying my soundsports are way superior in sound, comfort, value, just no noise cancellation. I REALLY WANT TO RETURN THIS HEADPHONES. BUT I AM STUCK WITH IT. As, I am out of return period.

Sound Quality

Good

Features

Fair

Design

Average

Ease of Use

Fair

2

0

Response From Sony North America Customer Support
11/09/2020

Hi Arth05, we regret to hear that the headphones did not meet your expectations. This is definitely not the listening experience we'd like you to have. Please be assured we take this very seriously and continuously strive to improve our products.

Having said that, please allow us to help you and turn your experience around. Please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Erin

0

Almost worthless

WF-SP800N 08/09/2020 by Joe Dollar (USA)

Terrible battery life, difficulty syncing, and worst tech switch I've made in a while. Used to have LG's should've stayed. Out the box it has almost the same battery life... Problem is my LGs were about 6 years old! The battery went down over those 6 years. In it's prime they'd run laps around these sorry excuses of audio.

Sound Quality

Good

Features

Poor

Design

Good

Ease of Use

Fair

1

2

Response From Sony North America Customer Support
11/09/2020

Hi Joe, Thank you for the feedback on your experience with your WF-SP800N. We regret to hear you're having issues with the battery life and Bluetooth connectivity of the unit.

This is usually not the case for our headphones and definitely not the experience we want you to have. We want to try to make this a better experience for you, so please try the troubleshooting steps below:

First, please make sure that the speaker is fully charged to obtain the stated battery life capacity.

To maximize the built-in battery life of this unit, please refer to the information below:

The available operating times of the headset with the battery fully charged are as follows:

Bluetooth connection
Music playback time
Codec Noise canceling function/Ambient Sound Mode Available operating time
AAC Noise canceling function: ON Max. 9 hours
AAC Ambient Sound Mode: ON Max. 9 hours
AAC OFF Max. 13 hours
SBC Noise canceling function: ON Max. 9 hours
SBC Ambient Sound Mode: ON Max. 9 hours
SBC OFF Max. 13 hours

By using the “Sony | Headphones Connect” app, you can check which codec is used for a connection.

Note:
Usage hours may be different depending on the settings and conditions of use.

And, if you have difficulty pairing the headphones, please follow the troubleshooting steps on the link below:

https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002755730.html


If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

Name:
Sony Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Sam

0

These check off every box!

WFSP800N/B 03/09/2020  (USA)

I have tried a number of other earbuds and before getting these had zero luck in finding a pair that were up to my challenges. I have a very active lifestyle - beside my 'normal' everyday activities I practice yoga (including hot yoga) and bike - as in really bike. 20 miles a day minimum sun, rain or snow. I listen to my playlists, fav podcasts but because I have "weird" ear canals I had yet to find in ear earbuds that would stay in during activity, much less provide great sound and noise cancelling. These earbuds do the job, they do better than the job because they greatly exceed any expectations. For example - this past weekend I did a century ride with my bike club. 100 miles, 10 hours later the music I listened to thru these earbuds kept me entertained and motivated because: A. theses wonderfully lightweight earbuds stayed in my 'weird' ear canals the entire time and I could not tell I was wearing them. OVer every bump and pothole they remained in place. B. Their charge lasted all day. I was done with the ride and wiped out, the battery on these was not. C. Sound quality is excellent, noise cancelling is excellent. Not that I would ever promote total noise cancelling when riding a bike on a road, the noise canceling did help eliminate hearing other riders chatter allowing me to focus. D. Styling is great, they are unobtrusive. The carrying case is small and well designed. I have also worn these during hot yoga-sweating and pretzel poses did not knock them out of my ears. End of session they were still snug, and again, listening to MY personal mix with noise cancelling helped me go through my flow without distractions.. With fall coming up and competitive MTB and cross track rides/races coming up I look forward to wearing these to block out noise and help me focus during training. I have already worn them on some 15 mile MTB training rides over some pretty tough terrain and they performed great (and stayed in my ears) This is a really great product and I am recommending my fellow bikers try them out.

8

1

Response From Sony North America Customer Support
04/09/2020

Hi Puccinilucy, we're happy to hear that you found the perfect headphones for your lifestyle. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thanks for choosing Sony. ~Ralph

0

Choose Sony for your earbuds!

WFSP800N/B 03/09/2020 by phanndiem10 (USA)

I had different brand of earbuds already, but I have been heard a lot about Sony quality when it comes to speakers and earphones. Therefore, I decided to get myself Sony SP800N earbuds. First of all, the earbuds are perfectly and comfortably fit to my ears. Even when I’m running, the earbuds don’t move or fall off. Next thing I like about Sony SP800N is its digital noise cancelling technology, which reduces ambient sounds of the gym and surrounding environments. The long battery life and quick charging are other great features of Sony SP800N. At a full charge, the headphones offer up to 9 hours of power, while the handy charging case provides extra 9 hours. That's up to 18 hours of noise-free listening. My favorite part is Sony WF-SP800N sport earbuds feature EXTRA BASS for seriously powerful, punchy low-end sound. Touch controls allow me to use intuitive touch control settings to play, stop, or skip through tracks and adjust the volume. The quick attention function allows me to turn the volume right down just by placing my finger over the earbud. I highly recommend Sony SP800N if you’re looking for quality earbuds.

6

0

Response From Sony North America Customer Support
04/09/2020

Hi phanndiem10, we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl

0

Unbeatable bass!

WF-SP800N 02/09/2020 by ksm1771 (USA)

One of the best wireless earphones I have owned recently. Sound is crisp and clear, and bass has that typical Sony kick! Easily pairs with my Samsung phone and other gadgets like Fire TV.

Sound Quality

Excellent

Features

Excellent

Design

Good

Ease of Use

Excellent

6

0

Response From Sony North America Customer Support
03/09/2020

Hi ksm1771, Great! Thank you for the 5-star rating! We're glad you appreciate the crisp and clear sound and bass quality of your WF-SP800N. The WF-SP800N headphones feature Adaptive Sound Control which is a smart function that automatically detects what you're up to—for example, running, walking, waiting, or traveling—then adjusts ambient sound settings to suit your environment. You can also customize the settings to your preferences using the Sony | Headphones Connect app—it can even learn favorite locations, such as the gym or park. With an IP55 rating for water and dust resistance, they can be washed, making them perfect for active lifestyles and outdoor use. They also offer up to 18 hours of battery life, stable 5.0 Bluetooth connectivity, and EXTRA BASS for a deep, punchy sound. Thanks for choosing Sony. -Sam

0

Noise canceling at it best Sony WF-SP800N

WFSP800N/B 28/08/2020 by ambiskrazy1 (USA)

The Sony WF-SP800N are high quality, noise canceling wireless headphones with Alexa built-in and Google Assistant. Also provide extra bass and 360 reality audio. In practice, I found the headphones to be easy to use and to provide very good sound. Noise cancellation seemed very good. The overall sound seemed more immersive possibly due to the 360 audio. I recommend these headphones for anyone looking for high quality noise canceling headphones with a slightly more immersive sound. Very comfortable to wear. They come with four sizes of ear pieces to get the fit just right. A single charge lasts a very long time and the charging/holding box is both convenient and protective. The touch controls work perfectly for me and they let you choose the type of controls you like to have accesible with your fingers without having to reach for your phone. My favorite features are secure fit, water resistance, excellent noise cancellation, great audio performance.

6

0

Response From Sony North America Customer Support
29/08/2020

Hi ambiskrazy1, we appreciate your positive feedback about the headphones. We're glad that you're enjoying all its great features. Rise above the noise with the WF-SP800N wireless noise canceling sport earbuds, complete with IP55 sweat resistance, long battery life, and deep, punchy EXTRA BASS sound that gives you the boost you need to finish through any workout. A wide array of smart features will have you wearing them all day. Thanks for choosing Sony. ~Ralph



0

Best Wireless Earbuds Out There

WF-SP800N 28/08/2020 by bgomez30 (USA)

These earbuds are super customizable and are worth the price that they are. The AirPods Pro can not even compare. The unboxing experience was superb and the earbuds have adjustable wingtips that allow for a tight seal and superb noise cancellation.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

6

0

Response From Sony North America Customer Support
29/08/2020

Hi bgomez30,

Awesome! We're glad that your investment is worth it. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thanks for choosing Sony.

~Ralph

0

I love these headphones but...

WFSP800N/B 27/08/2020 by ChrisAlfaro213 (USA) Verified Purchaser Verified

I bought these at the beginning of July through Best Buy. I immediately fell in love with them. About two months in, the right earbud stopped producing sound. It functioned perfectly; it would charge, play/pause/skip a track, but no audio was coming out of it. Earlier today, I went to Best Buy and was able to exchange for a new pair. I swear I love these headphones, but if they fail on me again, I'll update my review.

Sound Quality

Good

Features

Good

Design

Excellent

Ease of Use

Excellent

6

0

Response From Sony North America Customer Support
28/08/2020

Hi ChrisAlfaro213, we're glad that you're enjoying the features of these headphones. Good to know that you were able to have the defective unit replaced. We hope everything works out well.

In case you need assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
 
Sincerely,

Ralph
Sony Social Support

0

Comfortable fit great noise canceling

WFSP800N/B 26/08/2020 by Cashon308 (USA)

i love these ear buds. They come with multiple sized Cushions for a comfortable fit. They hooked up to my cell phone immediately I had no issues. I use these headphones for music and personal calls. When I have them in they cancel out most of the background noise so if somebody wants to talk to me while i have them in I have to turn the volume down this is a major plus. I have owned many different sets of ear buds and all have been super sensitive. If you accidentally bump your ear they seem to disconnect or shut off but not with the Sony set. I love that its not super sensitive. Overall i love these.

5

0

Response From Sony North America Customer Support
28/08/2020

Hi Cashon308, Wow! Thank you for giving the product a perfect rating! We're glad to hear you're enjoying the comfortable fit, easy Bluetooth pairing with your phone, and amazing noise-canceling feature of the unit.

The WF-SP800N headphones feature Adaptive Sound Control which is a smart function that automatically detects what you're up to—for example, running, walking, waiting, or traveling—then adjusts ambient sound settings to suit your environment. You can also customize the settings to your preferences using the Sony | Headphones Connect app—it can even learn favorite locations, such as the gym or park. With an IP55 rating for water and dust resistance, they can be washed, making them perfect for active lifestyles and outdoor use. They also offer up to 18 hours of battery life, stable 5.0 Bluetooth connectivity, and EXTRA BASS for a deep, punchy sound. Thanks for choosing Sony! -Sam

0

Fab sound quality and comfort fit

WFSP800N/B 21/08/2020 by Beverleybu (United Kingdom)

So I have tried these over the past few weeks and I’m impressed! The information in the box looks a lot but only because it covers so many different languages..... actually the instructions are easy to understand as is the app download needed on your linked devices. Not being used to wearing ‘in ear ‘ equipment for any length of time I was really pleased with the comfort of the soft ear pieces and you can genuinely forget they are there. Whilst there are no fiddly switches there is a need to remember how many taps on each earpiece activates which features which can be challenging to some folks ,me included, but it didn’t take too long to figure it out. The sound quality is really good as is the ability to change the overall sound reproduction. I’m not connoisseur but to me it was impressive. The charging case is neat and will easily fit into a pocket or handbag, the ear pieces click into their individual slots for charging , the only thing that is irritating is that you have to carry the charging cable separately so it would be a pain if you forget to take it with you especially if travelling. So overall, feels and sounds like a high quality piece of audio equipment that is a great tool for those on the go or like me want to listen to their own thing when sharing your space with others. Price wise not the cheapest in the marketplace but I suspect you get actually what you pay for in this instance.

Sound Quality

Excellent

Features

Excellent

Design

Good

Ease of Use

Excellent

Review collected as part of incentivized promotion

8

1

0

Some good features especially noise cancelling.

WFSP800N/B 20/08/2020 by Gogs 1 (United Kingdom)

I received these just over a fortnight ago and I am very pleased with the quality , great features and also comfortable fitting , These lived up to the good reviews that have been quoted by various on other websites.

Sound Quality

Excellent

Features

Good

Design

Good

Ease of Use

Good

Review collected as part of incentivized promotion

7

1

0

comfortable sports earbuds, great sound quality

WFSP800N/B 18/08/2020 by egis (United Kingdom)

I was concerned that true wireless earbuds will feel weird or heavy and will fall out during runs. I needn’t have worried with Sony WF-SP800N true wireless earbuds. They are light and small, fit snugly in the ear without protruding too much and making me look like some kind of spaceman. Look and feel is great, but most importantly, they stayed comfortably in place during running, without so much as a hint of falling out or moving about. The charging case is compact, light and stylish. There are no unnecessary details and the earbuds look fairly discreet when wearing them. The earbuds were very easy and quick to set up, pairing at the first attempt. The usability is great too, adjusting the controls and the sound preferences via app was easy and intuitive. There are some presets available, so you can customise them as little as or as much as you want to. The touch sensors for volume control etc were responsive. Battery life is excellent and they are quick to charge. I’ve had these Sony earbuds for a couple of weeks now and so far have not been able to deplete them. As one would expect from Sony, the sound is clear, well balanced and immersive. Being noise cancelling, these earbuds have a good noise suppression too and do a decent job in cutting out environment noise. I would prefer a little more bass, but that’s just personal preference. All in all, stylish, great sound quality and comfortable sports earbuds with lengthy battery life from Sony.

Sound Quality

Excellent

Features

Good

Design

Excellent

Ease of Use

Excellent

Review collected as part of incentivized promotion

7

1

0

Sony WF-SP800N

WFSP800N/B 17/08/2020 by Brit (United Kingdom)

Received the package just over a week ago and was delighted. The packaging was very good. On opening the first thing was that they were larger than I thought. At that moment I thought that I would have difficulty with the fit as I have small ears and I have always had trouble finding in ear products to fit. This was not the case as there were four different sizes of rubber earbuds. These were very easy to change and to my delight the SS size was a perfect fit. I put them on charge for 3 hrs as recommended. I particularly love the way they fit into the case, you know that they are going to be safe. The case is a nice size and easy to fit in my handbag. Set up to my Samsung phone was very easy they paired first time. On placing in the ear they announce the battery level and tell you that they are paired with your device. I love the sound bass is not too deep and the treble has a nice crisp sound, they do not sound tinny as some previous ones I have had. They are very clear even at low volume. I found the earbuds very comfortable to wear, even for several hours at a time. Adjusting volume and skipping tracks was easy once you got used to them. The noise cancelling is adequate but it did not cancel out all background noise. For me this was not a problem particularly when I am driving as I dont want all background noise to be cancelled out. Receiving phone calls was easy and the clarity was superb. So easy to receive and end calls. I found this to be great and very useful as my car does not have hands free. (It does now). Overall I was extremely pleased with these earbuds. The quality is very good comfortable to wear, easy to set up, easy to control and very easy to store in your bag or pocket when not in use. I have not used the free trial with the Sony 360 Reality Audio as I have Spotify so I cannot comment on this. Thank you Sony for another great product.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

Review collected as part of incentivized promotion

5

1

0

Very good sound excellent fitting earbuds

WFSP800N/B 16/08/2020 by mart1 (United Kingdom)

I have tried these earbuds as an alternative to my Bose soundsport wireless earbuds.These earbuds are truly wireless no connecting wires,the fit is excellent and I found it easy to get them fitting comfortably. Also they do not come loose whilst you are exercising which I have found problematic with some others. The sound is excellent with punchy base and clear vocals, I usually listen via Deezer on my iphone11 now with these earbuds you can access deezer 360 for a more immersive 360 degree effect wonderful. The earbuds are reasonably compact and relatively unobtrusive compared to some other wireless earbuds see photo. The charging case is good protection and has the added benefit of topping up your earbuds after use see photo. The earbuds slot in to the case easily will only fit one way so no chance of misfits.see photo. The ear fitting is taken care of by four different size inner and outer ear rubber fittings so should take care of most ear sizes without problem. I found them excellent in this respect Anyone looking for top quality sports type earbuds look no further these are excellent.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

Review collected as part of incentivized promotion

8

3

0

Perfect for use everyday & every event imaginable!

WFSP800N/B 16/08/2020 by crump5911 (United Kingdom)

The headphones were well packed in quality branded and clearly labelled packaging, which also included simple to follow three step instructions to enable me to start pairing the headphones as soon as i had opened them (no reading through pages of instructions!). There is a paper instruction booklet included within the box (i am yet to go to the trouble of opening it as i am confident i dont need it) To use the headphones i downloaded the app to my phone (not a Sony phone) and straigtaway it connected with ease to the headphones so from unboxing to playing my first song it was all done in a matter of minutes thanks to clear & concise instructions.yes there is the option to scan the QR code but to be honest i didnt at first and it didnt impact my start up, i only scanned it to view the content out of curiosity afterwards - it provides the link to the headphones app as well as simple 4 steps to getting you started. The headphones themselves are comfortable to wear, they fit snugly with the option of different fitting earbud and arc support sizing options therefore allowing a perfect fit. I have used them walking, jogging, gardening, cycling and completing household / diy tasks and i have found that within all of these multiple but everday scenarios that they sat well and secure within my ear - i found only two negative points with them. They make your ears warm and sweaty after prolonged use especially on a warm day. and when taking a call using the headphones i could hear the conversation perfectly fine, yet the other call complained of not hearing me due to my voice being lost in the noise of the wind and this was commented on a few times by different callers. Just to add, i did also use them in the shower and goofing about in the kids paddling pool and true their word they were completley water resistant, they remained fully functioning with no loss of base or quality of sound and sat right in place. To operate the headphones the app allows you to preset your prefernce for the touch sensor function of each ear piece - you can tap control volume or play options, or to activate google or alexa assistance. The only negative here for me was that i could not mute or cancel an incoming phone call using the headphones. The tapping to activate the controls is simple to understand & follow, whilst getting use to this i did on occassions tap incorrectly but for me it was no major drawback - time is what is needed to become accustomed to use this feature effectivley. The sound quality was for me fantatsic, the headphones completley cancelled out the background noise - i used them whilst mowing my lawn and i was oblivious to the world around me (perfect!), the depth and base of the music was excellent and of a high proffesional quality - as i have previously said third partys have commented on wind / noise interence when on a call but i personally did not hear any intererence. I found that from 100% battery i got over 9 hours of play time, i then was able to charge using the charging case for another 9+ hours usage - this for me was more than adequate playtime as i certainly cannot forsee the need for me to need 18 hours of continuous play time without the opportunity to charge (may be an issue for some more heavy users though). The charging case was a comfortable size, not the smallest of cases but for me this was great as it wasnt fiddly, it was a manageable size to hold and to use. Its not too big to fit in trouser pockets and is also a great size for a handbag / backpack. The headphones app is a great support to the use of the headphones, it shows clearly the battery power of each headphone and the charging case. And is easy and clear to navigate to customise the settings to personal preference. To summarise - the negatives are that they do make your ears warm and sweaty after prolonged use on a warm day and allow wind noise to transfer through on calls to the third party which effects their call quality. The positives are simple and straightforward setup and useage, great battery life, noise cancelation and deep base quality that made playing my music an enjoyable experience. I definitley recommend these as suitable for everday usage and due to the sizing options i believe that most people would find them comfortable and pleasurable.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

Review collected as part of incentivized promotion

12

1

0

A personalised masterpiece! Indeed!

WFSP800N/B 16/08/2020 by Broadway (United Kingdom)

From the charging box (pictured) to the quality of the sound output, I can testify to the passion, comfort and personality built into it. It is personalised indeed. As soon as you register it, it becomes truly registered to your name and address until you choose to do otherwise. The surround sound is the BEST I have had: I was literally turning my head around looking for where the sound was coming from! It practically "moved" the sounds from hitting my ear drums directly and "SPREAD" (please permit my choice of words) all over you. It feels like the heavy, clear bass were coming from inside my roof, or the walls or my skull or my back. I felt like my entire head and body had become a sound bar!!!. During registration, it puts into consideration the shape of my ear (you will take a picture of your ear as directed), and then it tuned it to you. I was flattered by the stability of the connection too. I was listening to a podcast in my bedroom (lying in the bed) upstairs and then decided to go fry some eggs in the kitchen downstairs, there was no glitch or disconnection at all. I went further to use the bathroom, NO GLITCH! The left and right ear buds are like touchscreens. The noise cancellation is done by touching the left bud, cancelling the worst of noise you can ever imagine. And when you want to hear the noise from the ambient, you touch it again. It is the best I have ever used. It practically cancels the noise, leaving you feeling like you live alone in the whole world. The right bud changes tracks, pause or next or previous track. I completely recommend this product with the highest degree of confidence . Let me not forget the battery life, it is superb. You can view the battery level on the app installed to your phone or other devices during registration. The box carries power too, once it is charged. When I am not listening to music, I slot them back into the power box for a refill. You can also view the power level of the power box on your phone. It is simply a must-have. It is a masterpiece of sound engineering.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

Review collected as part of incentivized promotion

6

1

0

Great if you've got to Move It Move It!

WFSP800N/B 16/08/2020 by Growler (United Kingdom)

My 3 year-old Sony WH-1000XM2 over-ear noise-cancelling headphones have been fantastic for commuting on the train and are still going strong, but I wanted ear-buds for situations where I don't want to be encumbered by large headphones - so whether gardening, washing the car or exercising, the new SP800N seemed like a good solution. So far they have good battery-life and come with a selection of different-sized silicone ear buds. I quickly found that having the right-sized buds fitted is critical to both the noise-cancelling function and to sound quality. As you would expect from Sony, both are pretty good; but not excellent as on the WH-100XM's. However, perhaps that is comparing apples with pears! These earbuds feature "360 Reality Audio" which, on the basis of the demo, sounds incredible. It may even be a total game-changer in terms of headphone sound-staging, but is available only via third-party apps like Deezer and Tidal. If you do subscribe to one of those I would definitely recommend these earbuds. They also have a range of equalising options - all controlled via the App - to enhance speech, treble, bass and to "tune" the sound to your taste. Negative points for me are the touch-controls which are bit fiddly for those with larger fingers, and the buds are actually much bigger than I expected (bigger than Apple earbuds for example). The do work with Apple's Siri, Amazon's Alexa and the Google Assistant, though, so that made things easier for me. The noise-cancelling function is quite effective but, as before, this does depend to a great extent on the "fit" of the earbuds. Getting it right involved some trial-and-error as I tried out the differently-sized buds. The sleek and understated design of the charging-case, which also holds the buds securely in place, is a nice touch which enhances the feel of the SP800N's as quality product. Unlike some buds these have not worked their way out of my ears as I walk or run, which suggests they may be a good buy for users who might use them at the gym. Overall I would say these are a solid Sony product and, as such, represent value for money - especially for those who can take advantage of the "360 Reality Audio" functionality. However, I would also say that all noise-cancelling earbuds are still quite nascent so I am sure Sony will continue to develop and improve them as time goes on.

Sound Quality

Average

Features

Good

Design

Average

Ease of Use

Average

Review collected as part of incentivized promotion

7

2

0

Brilliant earbuds, impressive features

WFSP800N/B 16/08/2020 by DentalMental (United Kingdom)

As a runner I love truly wireless earbuds and I previously had the WF-SP700, and on immediately opening the packaging of the WF-SP800s the charging case felt so much more solid and durable, the earbuds fit very comfortably and are so simple to set up and connect to Bluetooth - the headphones connect app did initially not seem to find them, although directly connecting via Bluetooth settings on my iPhone overcame that, and once connected they did appear on the app anyway. My favourite feature has to be the touch sensitive controls which can be utilised for volume control, playback, ambient sound or Alexa/Google assistant, makes life so easy while on the move! Removing one earbud pauses playback which allows you to easily chat to someone, then it automatically restarts when the bud is reinserted. Using them to make calls is very simple too, and does give clear sound quality on the call in both directions. The music sound quality I found to be very crisp, with excellent range and strong bass, no distortion was noted during even high volume listening, the noise reduction feature is also excellent, I wear the earbuds while mowing my lawn and I was surprised at how dramatically the mower noise is quietened to ! For running the earbuds feel very secure and the water resistant is extremely reassuring even getting very sweaty in the current heat. Battery life is excellent and so far I’ve not had them run out of power during use. All round high quality, feature packed earbuds, and I’m very happy with them

Sound Quality

Good

Features

Excellent

Design

Excellent

Ease of Use

Excellent

Review collected as part of incentivized promotion

19

2

0

Lightweight and comfortable to use, good features

WFSP800N/B 15/08/2020 by Speysider (United Kingdom)

Got these headphones to use when outside when it’s a bit warmer,rather than use my over ear ones. They are lightweight and comfy once you get the correct jelly ear mounts and buds. They fit in your outer ear, which is unusual but works really well. However, if you were doing vigorous sport, I think they might be a bit loose feeling, even if they weren’t going to fall out. I was sceptical about the noise cancelling capabilities of inner ear headphones but these seem to work quite well. They do , however,”learn” your environment and in doing so, the sound can fluctuate in your left ear only. This happens less and less the more you use them. The features are controlled by a downloadable app which is intuitive to use so no problems there. I use them mostly for streaming sport on my phone, sound quality is excellent and the connection is solid so far. All in all they are a good , dependable headphone full of ways to play around with the sound

Sound Quality

Excellent

Features

Excellent

Design

Good

Ease of Use

Excellent

Review collected as part of incentivized promotion

5

1

0

Very comfortable, great features

WF-SP800N 15/08/2020 by Speedrider68 (United Kingdom)

Got these headphones just over a week ago and have been very pleased that I did. They are an excellent fit with multiple different combinations of mouldings and jelly buds to fit most ears. The charging box is light, easy to carry , bigger than an Apple EarPods one, but more robust. It also lasts ages. I got 4 complete recharges out of it. The headphones themselves are light meaning it’s easy to forget you are wearing them. Sound quality is very good(they will never be like over ear ones) I use them for listening to live streams of sport and occasional music, sound is excellent in both cases. You need an app to control the finer details of the sound. But that’s easy to get and intuitive to use. One thing to notes is that the headphones “learn” your environment, so you get a small change in sound as it adapts using the noise cancelling feature. This happens less and less the more you use them so don’t think anything is wrong if this happens. All in all, these are really well thought out headphones that offer good features. They are pricey, but what good tech isn’t these days

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Good

4

1

0

Tech at its best

WFSP800N/B 15/08/2020 by Gadget it 42 (United Kingdom)

I've had these for a couple of weeks now and I've been so impressed by these little gems sound is great they fit great in my ears.yhe app for my phone gives you even more options to get the sound you want by tweaking whatever suits you depending on your music but I must say they sounded great out the box but these even detected what I was doing whether it was running or in transport and adjusted the sound accordingly the noise cancellation is superb I'm in a very squeeky truck and when I'm the passenger I can't hear any of it so if you're looking for a good set of buds with good battery life great little case for recharging then I would recommend you have a look at these.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

Review collected as part of incentivized promotion

6

0

0

Great Ear buds

WFSP800N/B 15/08/2020 by Brick1981 (United Kingdom)

Read the instructions before starting with these awesome headphones as if they are not configured properly to fit your ear they sound awful and keep cutting out. So after the right ear tips are fitted with the right ear wings you’ll be sorted. Great for running and stay in your ear unlike others I’ve tried before. They work really well and easily configured using the Sony App. 9/10 for sound quality but I do feel the case was very big and ideal for putting in your front pocket but to be honest when I was out and about I didn’t need them as they seemed to last forever. Whilst working from home I used them with my iPhone and the voice calling experience was excellent. I loved the touch controls they make life so much easier to play pause or skip a song they also have google assistant but not really needed it, so not tried yet. They are a quality product but the only thing I would suggest to change is the material they are made from to make them a more of premium product I’d suggest making them with maybe ceramic or carbon fibre rather than plastic.

Sound Quality

Excellent

Features

Excellent

Design

Good

Ease of Use

Good

Review collected as part of incentivized promotion

4

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0

Amazing sound

WFSP800N/B 14/08/2020 by Diddy (United Kingdom)

Impressed every time I pop these in to listen to music. This WF-SP800N comes with 4 different size ear buds. Finding the right ones is so important as the sound changes a great deal if the fit is not right. To find the right size ear bud I started with the smallest ones and worked my way up through all the sizes. The largest buds gave quite a big boost on the bass but I found them uncomfortable and went back down a size to the medium ones. To keep them secure in the ear I swapped over to the large Arc Supporters. As for comfort, my first session was listening to podcasts while decoration for 4 and a half hours. As my hands were not clean I did not touch the headphones once during this session. They did not work lose, fall out or become uncomfortable in any way. Over the next few days of decorating I got through 19 hours of podcasts on a single charge. For podcast use the claimed 9+9 hours is easily achieved. As for sound quality, I am still being amazed by these. I have more headphone than I should have and some cost twice the price of these things but these keep on impressing me with uncluttered sound. My usual volume setting for in ear phones is to turn up the music until its starts to distort and then back of a click or two. Not these. At first I thought they lacked volume as my instinct made me go straight to full volume and I was disappointed that they did not reach distortion. They do not distort, they just cope. Grab some extra bass from the Sony Connect app and they just cope. They cope so well that I am backing down the volume to realize that they are not lacking in volume at all, they are loud enough that you don’t need full volume. As clichéd as it sounds and I almost do not want to admit it but I have on more than one track, discovered guitar parts that I did not know existed. My usual go to sounds are rock, metal and blues and the bass on these do not struggle in any way. Solo performers on a piano become clear and open. Every time I need to change the album it becomes a challenge to find something that does not sound better using these. So far, I have not found one. The only negative on these would be that the charger case that holds them does not have a flat base on its back. If I could get it to stand up with its opening lid on the top, life would be wonderful.

Sound Quality

Excellent

Features

Good

Design

Excellent

Ease of Use

Good

Review collected as part of incentivized promotion

5

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0

Good sound, suboptimal comfort for me personally.

WF-SP800N 13/08/2020 by moderately happy customer (USA)

The sound quality is undeniably good. I've not had the same connection issues as some other reviewers on this site. I'll frame my only (minor) issue as a question: Does Sony have smaller rubber "arcs" for sale? I'm referring to the rubber piece that's supposed to give the earbuds support within your ear. The WF-SP800N comes with Medium and Large sizes. Is there any way to acquire a Small version of this piece?

Sound Quality

Excellent

Features

Average

Design

Good

Ease of Use

Good

5

0

Response From Sony North America Customer Support
14/08/2020

Hi moderately happy customer, we glad to hear that you're enjoying the sound quality of the headphones. Unfortunately, the arc supporters designed for the headphones only come in medium and large sizes. Third-party arc replacement may work. However, we can't guarantee full compatibility and comfort. Thanks for sharing your review. ~Ralph

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Excellent once you get used to them

WFSP800N/B 12/08/2020 by cd01 (United Kingdom)

I have had these for a week now and I think they are great. To start off with I found finding the correct buds and wingtips a challenge as they fit very differently from previous wireless earphones as these fit further out of the ear. Another challenge was finding the right eq settings on the headphones app. However, once I got this sorted, I started to really enjoy these earphones. Although I would have liked to have had a few more preset eq settings for different genres of music. The bass is clear without taking full control and has the authority for electronic music. The vocals are the best part. They are clear and crisp especially with the 360 reality audio on tidal but not unfortunately supported on Spotify not to say that the vocals on Spotify aren't good as well. The playback control is pretty easy and also switching between ambient sound and noise cancelling is very easy. The touch controls for these are very responsive and quick. A feature that works really well is that when you hold a finger over the left earbud it makes the music very quiet and switches to ambient sound till the finger is lifted if you need to listen to something or someone quickly. The case however large it may be has a massive plus in having USB c for faster charging and no longer having to use flimsy micro USB cables. The only real problem I have had with these so far is that sometimes it feels like they may fall out and might need adjusting on runs.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Average

Review collected as part of incentivized promotion

6

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