Product Reviews

bought this on april 23,2022; a small piece broke off but it still worked fine. today i noticed that the left ear piece was completely messed up, and even though i can still listen to music, it sit on my head correctly

The WH-CH710N Wireless Noise-Canceling headphones are really good for the price. I bought them to use for plane trips and casual desk use. The noise cancelling features are good and provide multiple options. I would recommend these headphones at the $100 price point I got them for.

I bought these to replace some Sennheiser headphone which I had bought when these were out of stock! I wish I had just waited as these Sony ones are so much nicer and way more comfortable to wear. They are so light on your ears and head and the sound quality is great!

I just bought a brand new pair of Sony WH-CH710N model black. The quality is not at all what I expected after hearing nothing but good things about the brand. Probably should’ve started with the newest model to get the best experience.

Got these for Christmas. Only thing I can see wrong is if I'm watching something and then change my mind and try and watch something else...they turn off!! So I have to reconnect to watch something else!! Bizarre!!

Can’t connect to the app it seems like a few people have this problem can anyone help

I bought it about a month ago and I did not like the sound quality. Could hear the difference between normal & noise cancelling effects.I had the WF 1000xm3 and that really impressed me.

After 6 months careful use the headband plastic cracked and broke off. Not covered under warranty as is treated as customer damage. Amazed by how many others across reviews have had the same problem and this is not a warrany issue

I bought these headphones six months ago and in terms of comfort and performance, they're great. But their build quality is awful. The headband has cracked on both sides and this is an issue raised by multiple people on multiple reviews but Sony continues to sell this with plastic that clearly isn't durable enough. My headphones were looked after well and only left the house twice, being protected yet this still happened. The shop I bought them from sent them over to Sony's repair centre and they said it's accidental damage and the quote to repair was £59. I denied as it wasn't accidental damage and thats almost the price of a brand new pair. Not what I expect from Sony's products and even though these are classed as a lower end model compared to something like the XM4's, it's still £70 or so.

These over ear headphones are simple to connect to. I do not require high end sound so I cannot comment on sound quality compared to others, but these are more than adequate for my needs. I connect to my Apple products automatically without any fuss. I use them when gardening to listen to music, and watching U-Tube when the wife is watching the TV. They are comfortable to wear for several hours.

Bought these headphones for a really good price and have only used them at home. Phones have been looked after, always sitting on a stand when I'm not using them and never been dropped. Unfortunately the plastic bracket at the end of the right hand side of the headband has broken off and the metal insert is now out of place. I guess the fact it hasn't snapped off completely is a plus but I'm really disappointed with the build quality (compared to my WH1000-XM3s)!

I bought these last summer and because of the plastic wanting to expand it snapped similar to the cog on the dd walkman mechanism

Fits comfortably wo any pain and the NC is just right!

very light and comfortable to wear. although overpriced at Sony shop. it was cheaper elsewhere

Excellent choice of sound options, x3. Big battery charge and a sturdy design.

simple to set up and pair with bluetooth on windows 11. but there is feedback from my hearing aids and so far cannot get any answers on website.

I've had this headset for about 5 months now. The battery life is pretty good, of about 2 days (36 hours) without a charge. The sound canceling is great. The main problem I have with this headset was I was hoping to use it for my computer to avoid dangling wires but unfortunately, this headset does not work with that. I've tried, but it just keeps disconnecting every 5 seconds even though my tower is <2 feet away from me. So I have to stick with an audio jack adapter cord, defeating the purpose of my purchase.

I bought it for my son and he loves it. Brilliant product

I cannot use these for my intended use because I am not able to adjust setting in the app. I would return these if I still had the box.

Easy to set up and link via Bluetooth. Very comfortable to wear and great sound

I bought it to use for WFH and use it for meetings and recording sessions. Works perfectly true to its specs.

Have this for a couple of months now. In general sound is good, ANC below average, build quality is mediocre, I am getting creaks and strange sounds every time I move my head of use the controls.