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1.0 based on 1 customer review

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0
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Sound Quality

Poor

Features

Good

Design

Poor

Ease of Use

Good

Please note: Some product variations and/or features mentioned within Product Reviews may not be available in all countries.

1 Customer Review

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Excessive White Noise

WI-SP510 22 May 2020 by CPN2 (USA)

I bought these headphones yesterday from Target, and right after turning on (not even paired with my phone), I experienced excessive white noise. I paired with two different phones, and the issue still persisted. Followed Sony's CS reset instructions and continued to have the issue. The white noise is present for about 5 seconds when the headphones are first turned on, then it goes away, like the headphones went into an idle mode. When music or podcasts are started, the noise returns, and can be heard when the volume is low. After pausing the music, the white noise is heard for 5 seconds then goes idle. I would expect a little white noise from ANC headphones, but these are not ANC. GOing to return or do a warranty exchange. I would not expect this from an $80 pair of headphones.

Sound Quality

Poor

Features

Good

Design

Poor

Ease of Use

Good

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