4.2 based on 872 customer reviews
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Please note: Some product variations and/or features mentioned within Product Reviews may not be available in all countries.
Great Edge-led 4k TV, only shame is contrast..
164 cm (65") 26 September 2019 by wearelosingyou (Singapore) Verified Purchaser Verified
Before making my purchase, I did considerable amount of research as getting a 65inch tv is a not an easy decision and I wanted to make sure I'm spending wisely on a good & reliable product. Along with budget, I had other considerations like brans, of tv, type of panel, technology & etc. I settled with this model bcos mainly it could go brighter than the x8000g, has dolby vision and is edge-led. If I had more budget, I would totally go for the x9500g mode due to its VA panel and full array led panel. That said, I love the x8500g. andrioid tv has been a breeze to use, colors are really bright, watching 4k or Dolby vision enabled shows is an amazing experience. The only con is that its contrast levels is pretty dismal due to the fact it's using an IPS panel. You basically don't get deep blacks and you'll notice it clearly if you watch movies in a dark room / setting. If you have the budget, go for x9500g. But x8500g still can carry its own very well if you are not particular about contrast levels.
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Stopped working On 4 Occasions!
KD-55XG8796 07 March 2020 by castel1966 (United Kingdom) Verified Purchaser Verified
Four times , Netflix and Youtube have just stopped working and each time we have had to ring Sony and spend ages on the telephone. For a brand new television this is appalling! I really wish I had not bought it now.
Average
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1,042 Customer Reviews
Excellent tv but there is a but
KD-55XG8796 08 April 2021 by Robbie horndog (United Kingdom) Verified Purchaser Verified
Excellent tv awesome 4K shame it’s not 120hz for 120 FPS gaming other than that awesome for 4K blue rays and watching tv.
Excellent
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Not very impressed, considering the cost
KD-65XG8796 07 April 2021 by Gezzy76 (United Kingdom) Verified Purchaser Verified
First time to buy a Sony TV, always out of my price range. Not impressed at all, picture keeps flickering, and the sound is very tinny.
Fair
Poor
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Fair
Sony TV
KD-55XG8505 06 April 2021 by Geoade (United Kingdom) Verified Purchaser Verified
Great TV, so far it has been working ok. The updates have been applied on time.
Good
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Good
Picture smoothness and software robustness
KD-55XG8796 06 April 2021 by Sadjad (United Kingdom) Verified Purchaser Verified
I would definitely recommend it specially once you compare it with other makes , you'll immediately figure , for the price, you are paying for the best possible worth of TV
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Awful
KD-55XG8796 06 April 2021 (United Kingdom) Verified Purchaser Verified
I bought my TV last July and it already needs repairing. Somebody was called out last week and he said it needed a new mother board. I spent a lot of money on this Sony TV and we haven’t been able to have a TV in the lounge for around 3 weeks now. Awful service too. No TV in a lockdown.
Excellent
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Perfect picture
XBR85X850G 02 April 2021 by Glenn62 (USA) Verified Purchaser Verified
Remarkably clear picture. Amazing on sports. Great sound from TV speakers
Excellent
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Excellent
Reasonable TV for the price
KD-65XG8505 01 April 2021 (United Kingdom) Verified Purchaser Verified
The main issue i have is the inability to get itv hub as it does not seem to accept a postcode The settings and menu are very difficult to navigate
Good
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Fair
Brilliant colors.
XBR85X850G 01 April 2021 by JesseJanes (USA) Verified Purchaser Verified
I’ve owned 5 Samsung’s and bought my first Sony. Over all satisfied. Great price for an 85” which Samsung had only 83”s. Only draw back is that the screen has dimmed randomly(3-4 times in 15 months) and it freezes with all the apps. Per internet research of other Sony owners, I had to power off tv and replug to reboot system.
Excellent
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Great tv. Picture and color are terrific.
XBR85X850G 30 March 2021 by Steve547 (USA) Verified Purchaser Verified
Have had this tv more than a year. Software updates keep apps current. I’m really enjoying it.
Excellent
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My honest opinion
XBR85X850G 24 March 2021 by Adam sez (USA) Verified Purchaser Verified
It’s nice but it’s no QLED. Ya know what I mean???
Average
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It is a great TV.
KD-65XG8505 24 March 2021 by Briantic 1888 (United Kingdom) Verified Purchaser Verified
After two weeks I done a software update, and a few things changed, it took a few days to get things back to some sort of order, I have had Sony tvs before, but they came with a five year warranty, this one didn't as I bought it in Argos, its last years model, so I got it at a reasonable price, I would like an extended warranty from Sony as it would give me peace of mind.
Excellent
Good
Good
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Easy to use
KD-65XG8505 23 March 2021 by Ceri (United Kingdom) Verified Purchaser Verified
I love this TV so much I bought another one for my kitchen it is easy to use and stream
Excellent
Excellent
Excellent
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Excellent
Great tele
KD-55XG8505 23 March 2021 by Del 70 (United Kingdom) Verified Purchaser Verified
This is a great television. WiFi connection has been a problem had to hard wire but very pleased
Excellent
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Good
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Excellent
Nice for the price
KD-55XG8796 23 March 2021 by Fiftyfootbob (United Kingdom) Verified Purchaser Verified
So I’ve had this tv for a few months now and I can say after using it that it’s a great telly for the price! Picture is very good for this level with only a few issues with motion blur on certain viewings. The features are great and the streaming is spot on too. Great bit of kit.
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Sony 75" TV
KD-75XG8796 22 March 2021 by Scimitar (United Kingdom) Verified Purchaser Verified
Had the TV for 9months and it's exactly what I expected. Although there are better 75" TVs I was on a budget of £1500 so this was the best model I could when I was looking. You definitely need to purchase a sound bar aswell to enhance the experience as the tv speakers are not very good but I knew that anyway beforehand. Overall very happy with my purchase
Good
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Excellent
Unbelievably frustrating
KD-55XG8505 21 March 2021 by Paul 16 (United Kingdom) Verified Purchaser Verified
The fact that I am being asked to review this TV TV several years after buying it just about sums up how irritating it is. Constant issues getting ITV Hub, UKTV etc. and the guide switching between You View and Freeview. Numerous updates required and having to re-register on apps already registered for which is probably why I've received the request to review as Sony now think it's a new purchase, it isn't and next time I'll stick with Samsung.
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Great picture great value
KD-75XG8505 21 March 2021 (United Kingdom) Verified Purchaser Verified
Works brilliantly with my cinema surround sound, combined with a Sony amp
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent TV from Sony
KD-65XG8796 20 March 2021 by Bluesp1der (United Kingdom) Verified Purchaser Verified
I would highly recommend this TV. Brilliant SMART capability & runs with android software. A quality product from Sony.
Excellent
Excellent
Excellent
Excellent
Excellent
Not too bad
KD-65XG8505 19 March 2021 by Ros28 (United Kingdom) Verified Purchaser Verified
I bought this tele around 6 months ago , I am not 100% happy with my purchase. Have some features but can’t except much . Once WiFi get slower, the entire screen goes black .
Good
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Average
good piciure but
KD-55XG8796 19 March 2021 by rogmor56 (United Kingdom) Verified Purchaser Verified
I have lost some features and controls after original set up seems with updates some buttons on my remote now do nothing also I have lost BBC i player even though information says on internet only the older models have lost this feature. also the metal stand is a bit wide
Excellent
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Good
Good
Excellent Value For The Price Paid
XBR85X850G 17 March 2021 by Banzai2382 (USA) Verified Purchaser Verified
Costco price for a 85 inch Sony TV, I could not pass. Instead of listing my likes (there are plenty for this TV at the price I paid), I will list my only dislike. Now higher price models has more to offer but I wasn’t willing to pay that price. My dislike for the TV I received is having to reboot it a few times since getting it.
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Great ty but very poor sound
KD-65XG8505 16 March 2021 by Steve2021 (United Kingdom) Verified Purchaser Verified
Great ty but very very poor sound to just about hear it u need to put on number 75+ so had no choice but to buy sound bar so at least u can turn down to number 40 so DO NOTBUY unless u superman hearing .
Excellent
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Value for Money
KD-65XG8796 16 March 2021 by Jurasic George (United Kingdom) Verified Purchaser Verified
Had this TV for over a year now & with all of the software updates the picture quality is second to none, cant vouch forthe sound quality as it is connected to my home cinema system.
Excellent
Good
Excellent
Good
Nice telly
KD-55XG8505 15 March 2021 by Redders12345 (United Kingdom) Verified Purchaser Verified
I lived this tv; nice picture, ok sound, better performing chip than previous model I owned so very little lag going through the android powered areas. Just developed about 4 dead pixels for no reason which had marred my overall satisfaction...and this is less than a year old.
Good
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Good
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Great picture
KD-65XG8505 14 March 2021 by HTB21 (United Kingdom) Verified Purchaser Verified
The best tv I’ve ever owned, picture quality is second to none and sound is spot on
Excellent
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Excellent
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Great features
KD-55XG8796 14 March 2021 by Perlan (United Kingdom) Verified Purchaser Verified
I bought this almost 2 years ago and I'm very happy
Excellent
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Rubbish never again i buy Sony
KD-65XG8796 14 March 2021 by Moneybox (United Kingdom) Verified Purchaser Verified
Not happy I want a refund as this is the second t.v in 12 months
Dreadful TV
KD-65XG8796 13 March 2021 by Markybiker (United Kingdom) Verified Purchaser Verified
This TV is rubbish. The operating system is not only over complicated, it also does not work properly. Catch up TV seems to have less on here than on the Web. You can't load apps except the ones that are offered. Then there is the constant picture breakup that does not occur on any of the other Tvs in the house which all receive the same signal. Youview is a truly dreadful menu system.
Fair
Fair
Poor
Good
Poor
Faulty screen
KD-55XG8796 11 March 2021 by Andy1000 (United Kingdom) Verified Purchaser Verified
Worked great for 15 months then screen went blank.Replaced under 5 yr warranty , so make sure you have a long warranty.
Excellent
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Excellent
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Excellent
Good tv.
XBR85X850G 10 March 2021 by Madmike00730 (USA) Verified Purchaser Verified
Got this tv for my wife as a gift. It's very nice that I made it a gift for myself instead. I watch movies on it and play my games.
Excellent
Good
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Disappointed
KD-65XG8505 07 March 2021 by Danny21 (United Kingdom) Verified Purchaser Verified
Bought a while ago pixel out on screen straight away 1 more went 2 weeks ago waiting for reply about what to do
Excellent
Excellent
Excellent
Excellent
Excellent
great picture
XBR85X850G 03 March 2021 by Larry G (USA) Verified Purchaser Verified
I expected a great tv from Sony; I have been a customer for about 30 years....
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Excellent
Don't buy. Terrible assistance and experience
XBR X855G Series 02 March 2021 by WGRAFA (USA)
I bought my tv in Nov 19, and two months ago it started to blink the red lights. Yesterday it just died! I tried some help with Sony and Best Buy and nothing! Sony just treated the case as after the warranty the tv is not a Sony anymore!!! I had to look for repair nearby and for my surprise the cost to repair is almost the price of a new one!! Going to the curb tomorrow! Sony just lost a costumer! Save yourself some time and money!
Poor
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Poor
Good picture.
KD-55XG8505 01 March 2021 by Harry48 (United Kingdom) Verified Purchaser Verified
For someone who is not over techy it can sometimes be annoying especially when it updates.
Excellent
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Average
Average
Poor
Great picture
KD-55XG8796 01 March 2021 by Jokey 123 (United Kingdom) Verified Purchaser Verified
Only one problem after an update lost now and next on the tv not so good as got to go to tv guide .
Good
Good
Good
Good
Average
Excellent Picture Quality
XBR85X850G 28 February 2021 by JBM3 (USA) Verified Purchaser Verified
I purchased this tv two years ago wanting a tv that not only lasts but that had a great picture I always buy Sony tv’s which seem to last forever without any issues this tv does not disappoint easy to use voice remote was a bonus what can I say picture, picture, picture. I use a audio system so I don’t really know what the actual tv sound quality is.
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Excellent tv!!
XBR85X850G 28 February 2021 by Vipersys (USA) Verified Purchaser Verified
Being a tv and a gamer aficionado, this addition to my collection has made me a happy camper!
Excellent
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Excellent
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Excellent
Generally good TV, a few things I don't like
KD-65XG8796 27 February 2021 by Geraltofrivia (United Kingdom) Verified Purchaser Verified
I've had this TV over a year, I think I paid around £1100, my choices at the time were either this 65" LED or a 55" Sony OLED for a similar price. Things I like; Android TV - excellent, other than a few issues with Chromecast Acoustic surface audio - absolutely love the sound quality Picture quality when the scene is bright - amazing sharp colorful detail in general but the blacks are to be expected, washed out at times Features overall - game mode is great, speed of the interface is excellent, 4k upscale is great, it's a pleasant experience when watching this TV. Things I dislike; Mostly just the blacks, we sit head on about 3 meters back from the TV which means we don't sit at any sharp angles or anything and there's still times where the blacks look a bit grey, especially round the edge with it being edge lit. Having worked in a retailer previously and stared all day at TVs of all budgets, I can't give this more than 3 stars, I know it's a decent TV, but compared to OLED it just doesn't compare, I do wish I had went with an OLED,
Good
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Excellent
fantastic tv
KD-65XG8505 26 February 2021 by kev 59 (United Kingdom) Verified Purchaser Verified
great features easy to set up picture quality fantastic
Excellent
Good
Excellent
Excellent
Excellent
Not the best but does the job
KD-65XG8796 25 February 2021 by NJH11 (United Kingdom) Verified Purchaser Verified
Colours aren’t great, seems to stutter when the picture pans. Otherwise, it’s okay
Fair
Average
Excellent
Excellent
Good
Good performance
KD-55XG8796 25 February 2021 by Aaron7 (United Kingdom) Verified Purchaser Verified
I bought it six months ago and i’m fully satisfied.
Excellent
Excellent
Excellent
Excellent
Good
Perfect for our needs
KD-55XG8505 25 February 2021 by LPayne (United Kingdom) Verified Purchaser Verified
Bought this TV a while ago now and we’ve been thrilled with it. We only have a small front room so the sound quality compared to our last ancient TV is great without a soundbar.
Excellent
Excellent
Excellent
Good
Excellent
Disappointed would not buy again
KD-65XG8796 25 February 2021 by JesSeT (United Kingdom) Verified Purchaser Verified
Poor memory no sound on Amazon prime or screen share Apple TV as not enough internal memory. Have to turn off and unplug tv all the time to get sound back and clear cache . Sound variation is strange - can be loud but can’t make out words. Menu system irritating. So wish I went with Samsung.
Average
Poor
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Poor
Amazing Picture Experience
KD-65XG8505 23 February 2021 by Hamar Lucky (United Kingdom) Verified Purchaser Verified
Bought about an year ago and very satisfied with the TV. Amazing picture experience, especially connecting it to the Sony Home Theater. Just a small drawback, sometime the TV does not connect to WiFi or the screen gets stuck and restarting the TV will fix it..
Excellent
Excellent
Excellent
Excellent
Excellent
Very sharp picture
KD-65XG8796 19 February 2021 by bfegan (United Kingdom) Verified Purchaser Verified
I bought this over a year ago, and still very happy with it
Excellent
Good
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Excellent
Excellent
Broke within a week
KD-55XG8796 18 February 2021 by JET1993 (United Kingdom) Verified Purchaser Verified
The TV was lovely when I first took it out of the box and set it up however within 3 days of opening it the sound was there but no picture whatsoever. Very disappointed however SONYS customer service has been excellent, just a shame about the product.
Poor
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Excellent
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Good
Great futerer
KD-55XG8796 17 February 2021 by Mironk2 (United Kingdom) Verified Purchaser Verified
I bogth this a year ago my tv Sony Bravia is briliant stuff I will recomend to my friends as well.
Excellent
Excellent
Excellent
Excellent
Excellent
Very good television
KD-65XG8796 16 February 2021 by Shane88 (United Kingdom) Verified Purchaser Verified
I bought this tv a year ago, not had any problems with it.
Excellent
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Good
Excellent
Good
Fantactic futures
KD-55XG8796 14 February 2021 by Cch474 (United Kingdom) Verified Purchaser Verified
I ah so happy this tv.fantactic .pitcher quality .good sound ...and nice looking
Excellent
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Excellent
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Excellent
Overall very good TV
KD-75XG8505 13 February 2021 by Mario4you (United Kingdom) Verified Purchaser Verified
Very good TV,I'm very happy, only one minus-white spots in the corners on dark screen when you watching,I try different settings, but they are just less visible.This is my 5th Sony TV and first small problem.
Good
Excellent
Excellent
Excellent
Excellent
The best tv I ever had.
KD-85XG8596 12 February 2021 by Plans (United Kingdom) Verified Purchaser Verified
Iv always wanted a big tv to the bigger the better is always how I have been. I had an Sony big box projection screen tv back in the day and thought that it was awesome but it never compared to this 85inch everything about the tv rocks. The size the apps the amazing screen quality not to forget the sound. It has a sound like you have a speakers plugged in loud and lots of bass. It says it’s an android tv but has options for apple so if your like me and love apple too you will be fine. You can stream from phones and tablets also Alexa can be connected if you have that too. There are 4 hdmi ports as well as computer and aux ports to so you can use old game systems. There are many screen options too for gaming cinema tv etc. The PlayStation 5 looks stunning on this tv. Trust me if your looking to buy a big tv and looking at this one get it you will not be sorry. Thank you Sony for being the best.
Excellent
Excellent
Excellent
Excellent
Excellent
No frills
KD-55XG8796 12 February 2021 by Judd78 (United Kingdom) Verified Purchaser Verified
Had it a year !!! Easy to use No dramas Happy with the product Nice
Good
Average
Good
Good
Excellent
Good quality TV
KD-55XG8505 11 February 2021 by Sal123 (United Kingdom) Verified Purchaser Verified
I got this as a replacement and it is the 3rd TV i have purchased from Sony. The improved software is excellent and set - up is so easy.
Excellent
Good
Good
Good
Excellent
Great features
KD-85XG8596 10 February 2021 by Seddo51 (United Kingdom) Verified Purchaser Verified
I bought this 12 months ago great product and would definitely recommend it
Excellent
Excellent
Excellent
Excellent
Excellent
Sony TV
KD-55XG8505 10 February 2021 by Marty777 (United Kingdom) Verified Purchaser Verified
Bought now around 7 months ago. I went with trusted brand name. Tv looks great very easy set up sounds that good dont need sound bar But to my surprise add sound and picture issue but resolved now and everything is fine
Excellent
Excellent
Good
Good
Good
Keeps freezing and need to reboot very annoying
KD-55XG8796 09 February 2021 by Leejhills78 (United Kingdom) Verified Purchaser Verified
Keep needing to reboot tv as it’s freezing very frustrating from a big brand
Average
Average
Fair
Excellent
Average
Good picture
KD-65XG8796 09 February 2021 by William clark (United Kingdom) Verified Purchaser Verified
Would have given this a 5 star but definitely needs an up date for dolby vision as normal hd or 4k looks better than vision
Good
Poor
Excellent
Excellent
Excellent
Sony sucks.
XBR85X850G 07 February 2021 by JeffreyGgggggggg (USA) Verified Purchaser Verified
No support, no help and you all want a review at all. Don’t sell these products with no solutions avail
Poor
Poor
Poor
Poor
Poor
Sony outstanding quality
KD-55XG8505 07 February 2021 (United Kingdom) Verified Purchaser Verified
Picture ease of use and being android is like watching a big mobile phone, picture quality is second to none sound is good but better with a remote speaker or sound bar. I have so far bought 4 of these and will keep going back. no gimmicks just fantastic experience.
Excellent
Average
Excellent
Excellent
Excellent
Great size for the price.
XBR85X850G 05 February 2021 by Richardlandrover (USA) Verified Purchaser Verified
The picture is not OLED, but great for the price. And has Apple TV!
Good
Good
Excellent
Excellent
Excellent
Warranty Service appreciated
KD-55XG8505 05 February 2021 by Moiez (United Kingdom) Verified Purchaser Verified
Great service by Sony.... Tv is good also the service provided was excellent replaced my faulty TV with the new one which was under warranty
Excellent
Excellent
Excellent
Excellent
Excellent
Very good but poor settings locator and programing
XBR85X850G 04 February 2021 by Jbb2 (USA) Verified Purchaser Verified
I've had the TV set for a while. Great picture but I still get cryptic messages to set up HDMI port. However, no such controls or settings are listed or even available. Cannot shut off or reset the setup message.
Excellent
Excellent
Good
Excellent
Fair
Great Picture-It feels like you are there
XBR85X850G 03 February 2021 by Carrie57 (USA) Verified Purchaser Verified
We bought this last spring as we weren't going anywhere due to the lockdown. We love the picture and it is great for streaming movies. We like to watch sports and travel videos and it makes you feel like you are there. We had some friends come over to view the setup and they bought one just like it after.
Excellent
Good
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Excellent
It works ok !
KD-55XG8796 01 February 2021 by Hogg65 (United Kingdom) Verified Purchaser Verified
I’ve had this Television for a year and happy with it so far.
Good
Average
Good
Good
Good
Amazing picture
KD-55XG8505 31 January 2021 by Joy2be (United Kingdom) Verified Purchaser Verified
Love this TV excellent picture quality and really easy to use. Features everything you need with most Apps installed. Great for all those Technology geeks out there.
Excellent
Excellent
Excellent
Excellent
Excellent
TV
KD-55XG8505 30 January 2021 by Seru82 (United Kingdom) Verified Purchaser Verified
I bought this products last 2 weeks and it’s amazing
Excellent
Excellent
Excellent
Excellent
Excellent
My New Sony TV
KD-55XG8505 30 January 2021 by MG26 (United Kingdom) Verified Purchaser Verified
This our performs the old TV hands down with all the feature you could need
Excellent
Good
Excellent
Excellent
Excellent
Best tv I’ve ever owned
KD-55XG8796 29 January 2021 by The bouncer 73 (United Kingdom) Verified Purchaser Verified
What can I say outstanding I bought this to match my PlayStation what pair together takes my gaming to a whole new level
Excellent
Excellent
Excellent
Excellent
Excellent
Simply the best
KD-65XG8505 27 January 2021 by Emma13 (United Kingdom) Verified Purchaser Verified
I love Sony and quit simply this TV is amazing. My playstation and soundbar work in harmony.. Assassin'ss creed looks amazing. Truly immersive theatre experience when watching movies so much so I've spent a few nights on the sofa!! Keep up the good work sony
Excellent
Excellent
Excellent
Excellent
Excellent
Absolutely love this TV.
KD-75XG8796 27 January 2021 by Mogy (United Kingdom) Verified Purchaser Verified
Fantastic for movie night with the family. Its like being in the stadium for the football. Great crystal clear picture and grate features.
Excellent
Good
Excellent
Excellent
Excellent
Not Great
KD-55XG8505 22 January 2021 by Cindy123 (United Kingdom) Verified Purchaser Verified
Worst tv I have ever bought Not a good picture or sound
Poor
Poor
Poor
Fair
Average
Looked great turned up damaged
KD-55XG8505 21 January 2021 by JP28 (United Kingdom) Verified Purchaser Verified
Sent it back, had a chip in the screen. Looks like a really nice TV though
Excellent
Excellent
Excellent
Excellent
Excellent