Product Reviews

It is easy to use, smooth setup to download the MP3 and connect Bluetooth. However even following the instructions on how to use. There was still issues and had to send for check and possible repair or replacement. The left earphone can't hear as well too. It stopped working when I left it charging using a power bank. Weird, all my other electronics has lasted a very long time charging using Power Bank. Aside from this, it's a product with nice features but only if it's more solid.

Uncomfortable to wear even when running Poor battery life that I feel I bought an old product

Unfortunate case. The volume went haywire on my 3rd times using it. It was a new purchase & I could manage to have it 1 to 1 exchange after 1 week of submission to the Service Centre in Somerset. Bought it from Shopee & lucky choose Sony Shopee Mall just to get the 1 year warranty if not, I'll be wasting my money on a product that I'd only used 3 times. 1st time trying this product which didn't give me a very good impression. Furthermore the earpiece gave me a painful earache initially. Now quite used to it. Hope it can last me long enough. I like to run light that's the reason why I always look out for standalone headphone that can play music & even my watch is also a standalone to answer calls. One thing bad is no indication of battery usage. Need to improve on this. As compared to other brands, Sony is lacking behind. The + point is the buttons for easy pressing while running. I can change my music easily.

Five months after I bought it, it started to give problems. The mic is not working and support to trouble shoot is lacking. No phone numbers to call. Took it down to service center at 313 Somerset and hopefully they give me a new one. They said they will sms me to let me know in 1-2 weeks! Past 5 months had connection issues to bluetooth as well. Worked sometimes and many other times had difficulty connecting. Not the easiest product to use. I think the Apple ipod has a better track record from what friends tell me and service is much better from Apple.

This is my third pair of Sony waterproof headphones, which I find easy to control while swimming. They are comfortable and sound quality isn't bad. Obviously I do like the product, because of above reasons, however I am not happy with their lasting ability. The first pair I had lasted two years, second pair only fourteen months, this is with same usage. I look after them always clean and dry well after swimming in pool and have never used in the sea. Also the price has increased a lot as well over the year, I went for the Bluetooth this time as was only a small amount of money more, will be interesting to see how long this one lasts. I have recommended this products to many people who I swim with, as it helps to ease boredom of swimming an hour, whilst listening to audio books.

Very easy to connect to my MP3 player. However, not so for my iPhone. Having trouble connecting to my iPhone via bluetooth.

These are the third and most expensive swimming MP3 players I have bought. They are better at keeping water out but I am very disappointed with the quality and level of sound which was much better on cheaper products. The maximum volume level is far too low .

Bought these from Amazon and was initially happy with the purchase. However after using them for a month they stopped charging. This was reported and they were exchanged. Have used them no more than 20 times since due to the pandemic and now the sound has failed on the left side earphone. A lot of money to pay for such a fragile product. With warranty now expired I guess my options are limited, but I’m sure not spending my money again on these.

I bought this a month ago and was really good quality

I bought the device about a month ago and right now I am using it only for swimming and nothing else. The only thing I like about the product is the fit and the fact that it is waterproof. On the other hand the many disadvantages I feel are: 1. Short battery life on Bluetooth play mode. (Approximately only about 3 hours). 2. Absence of warning of low battery level. (The moment the low battery audible of low battery is heard the device stops functioning immediately). 3. Sound quality in MP3 player mode is disappoint. (Bluetooth play has better sound quality as it it boosted by the phone's music app sound enhancement features.

After so many consideration, I have decided to buy this product and I've purchased this 3 times. So far, it is my loyal companion in my swimming. A few things for improvement : - memory capacity needs to be increased - need to improve quality of the mechanism, my second one was already had glitz only after less than a year usage, luckily the service center replaced it for the new one but I also bought the new one cos I couldn't wait for 2 wks (I had to swim the next day). My first one was lasted a few years.

The product is suitable for swimming, but swimming earbuds will impact the audio. It is considered slightly heavy for regular usage and will burden your ears if used for an extended period.

I wanted some music whilst doing my swim workouts. MP3 is a great feature as Bluetooth needs my hand phone nearby and it don’t work in water. The buttons need getting use to. The ambient function is good. In pool, I want to only listen to my music. On my runs, I want to hear the surroundings for safety. This product did it all. It’s just a little bulky. If it’s slimmer, would be awesome.

What more can I say on this product! This is my second purchase.

Am so happy I bought this. My previous similar but older design lasted me for 5 full years. Though it's still Good, the battery tends to die off faster. And so I bought the updated model..

This was my third pair. Slight improvement on the charging adapter but the charging contact point between adapter and ear phone can be improved as the last experience was due to loosen in charging contact point. As for sound quality is almost same, hope it can improve in future.

I bought this waterproof walkman bluetooth headphones for 1 feature only and that is the WATERPROOF ASPECT. I used this mainly for listening to music or podcast while swimming. Its a great device and does very well at what it does. The sound quality is decent even under water. The only downside to why this isn't 5 stars are a) The name of this device needs help. Its a mouthful, both Walkman and yet it's really a bluetooth headphones. Sony needs to rebrand this clearly. b) The built in music app does not allow for speed of the playback to 1.5x or 2x speed. I think this would be a wonderful addition to the software. Some folks like me listen to podcast at 1.5x to 2x.

always click a wrong button because of no hold button function. battery low even has been charged overnight.

The design is very nice. It's nice to have several sizes for the ear. However it's not very stable while running and the sound is not so clear.

I just used this product less than 2 weeks and they one side earphone no sound at all.

I bought it one month ago. There was no sound after using it for a few days. I have not had time to bring it the the service center.

Tight on my head and in ear, great for outdoor sports and swimming.

This walkman has made my swim sessions way more delightful. It was more like a dream for me to be able to listen to music while swimming. Sony has made it come true. The sound quality is really good. Operating it is very simple. It has very clear instructions online. I hope Sony offers some app support in the future so that we can use offline music stream services like Amazon music, etc. I also wish it came with a case! What else can I say? I love my walkman.

I bought this for my jogging, it is good partner with good sound, and long lasting for my running journey.

This Sony Waterproof and dustproof Walkman® with BLUETOOTH® Wireless is super great. What I like is the sound and simple to maintained. The battery can last longer than what I anticipated. As I use it for my gym training and jogging is very light when you wear it you really don't feel it at all.

amazing earphones for swimming and running! this is my second pair and I live and swear by it

I brought. 2 sets of the headphones. 1 for me & 1 for my partner. We love them and find the sound quality to be great. The only down side to the headphones is being able to load music to the headset. The process needed to go through is not as straight forward as it says especially if you are trying to use music from Spotify.

Fantastic equipment especially for swimming, jogging is also great

This is my 5th purchase over the many years - serve me well. Need replacement every 2-3 years due to wear and tear

I used to use a wireless headset by LG. That headset would almost immediately connect to my iPhone using Bluetooth when powered up. The Sony headset takes more than 15 seconds from power on to establish Bluetooth connection. After using this product for a month, recently, the Bluetooth connection does not even get established. Have to re-do it several times before connection is established. Not as good a user experience as my LG headset.

Great improvement from previous 200 series model, which I owned for many years

I use it for a running. It never show the current capacity of battery. I cannot estimate how many minute it can last to play song. I am not a audiophile, as long it can play song for me during a long distance run.

stopped charging all of the sudden, i rinse it after pool, i dont over charge, just stopped charging, tried all trouble shoot nothing works, had it for like 13-14months only and i dont use it every day

i bought this around 2 months ago and i hardly use it. Using it about once to twice a week for swimming and jogging only. The left ear piece spoilt after few time of using it. It went totally soundless. I owned the older version as well and it also spoilt after couple of months and i was lucky that it was still under warranty and the sony center replaced a new one for me. As for current purchase i send it in for warranty as well. I was satisfied with the older version (Which it lasted for almost 5 years)

I bought this for my wife, as I have an older model. The improvement of Bluetooth is great for listening to the radio in the hot tub!

Great fit for swimming. Easy feature functions. Comfortable.

I bought it one year ago. It is great product. Nice sound and useful. I can advise it. Only one problem there is not alert for finish battery. It is say low battery and close.

Good for me going on running. Songs are stored in the earphone itself. Need not to carry my handphone along. Once connected to handphone, it is able to pair to answer incoming call. I will give the last star if Noise-Cancelling is added into the earphone.

Bluetooth stops underwater. This unit apparently has the bluetooth receiver in the right earpiece which is more frequently underwater when a right handed person swims freestyle (our heads turn to the left to take each breath.) To keep the music playing it is necessary to stroke harder with the right hand to keep the right ear at the surface. Putting the receiver on the left would be better for most people. Raising it above the head with an antenna in the back could solve this issue for everyone.

I bought this earphones a month ago and used it for running and cycling. Very idea and it fits very nicely.

Bought abt a month ago, use it during running & jogging, except have not try in the pool yet! Get sometime to get use to the function.

I use it when gardening. Just wished I’d bought the one with the controls on a ring.

I brought it 3 weeks ago for swimming in a Pool and it works great

I bought this Walkman plus earpieces a month ago , enjoyed using it on the train, jogging, yes for swimming it is waterproof and look very cool highly recommended to all friends.

I bought this almost a month. The sounds quality is no doubt on it, I love it! However, there are some areas still room to improvement like; notify when ‘low battery’ instead if ‘no battery’ and straight cut off. Also, the maximum volume is not that really enough to for me. (I using Spotify)

I was looking for a device to use during my swimming sessions. It's just great. Makes the job.

Just opened. Charged, but can't get the bluetooth to work with iphone. Will not work with either Mac systems. I will try a few more attempts and if they fail. RETURN.

I Brought the Walkman series in a duty free shop in Bangkok airport. The expectation from Sony was really high for me. Even the shop guy convinced me to buy Sony. But now I feel there are three major issues with it... 1) The inner ears start hurting so badly that after maximum an hour its a battle to wear it for more longer time. mostly like Pain vs need kind of a scenario. 2) The battery capacity of the Walkman is quite poor, hardly 2.5-4hrs backup.... depending on the mode... if on Bluetooth its just 2.5hrs otherwise it might go up to 4 hrs. 3) The sound output is not that great.

It is very easy to use with many excellent functions. I like it so much that I use it for my regular exercises.

I bought model WS623 in August 2019 and after only a few months of using it in the pool the Walkman would randomly keep turning off, and would do this more often in the next days. Then within a week time after the first faults started the Walkman stopped working completely.. I emailed Sony Tech Support and they listed a few steps on how to reset and recover the Walkman. However, the Walkman does not respond to anything and is totally dead, also during charging the light does not turn on. It has been a month since I replied this to Sony Tech, but I have not received any response for steps on fixing the device. I checked the warranty and find out that this particular Walkman has only a 3 month warranty! Which is already a RED FLAG.. Keep in mind that I washed and dried the device every time after use, and charged the battery once it started blinking orange to keep it in good condition.. Still the Walkman went bad after 4 months in use only. Be aware this is their newest model and it only comes with a 3 Month Warranty.. Furthermore, I see that kamar01(USA) posted a similar experience on 31/07/2019 for his NW-WS625. I find that ridiculous.. Save your money!

Happy with the light weight, comfort, and good fit (doesn't fall off) during the swim. A bit disappointed that the sound quality very much the same as the older version. When connected to iPhone or iWatch using bluetooth the audio received is very low (have to dial to max volume on the device and still quite soft), and when making a call, the other side also can't hear clearly. Disappointed also that the music playback doesn't support playlist feature.

Pro: Love the features and product, sound quality is good enough. Excellent including for heavy duty sports. Con: The same product failed on me - first mp3 playback froze, then one button after another went the next day until it would no longer charge or turn on. Being outside warranty (1.5 years) had to go straight to the trash.

First model purchased was NW-WS413. Bought 2pcs, both pieces spoilt after 2 years usage (plastic crack + intermittent problem).. then decided to purchase this bluetooth version, so far so good... the only problem is the ear buds are not very comfortable... not suit for long hours wearing (>1 hr)...

the 1st that i bought had no sound from one side of the ear phones. i had it replaced from the sony repair centre. and the same issue occured on the replacement set. i am currently waiting for their reply.

Really great for exercising, don’t move around or fall off when running or at the gym. Super easy to use, only complaint is that after wearing for a while can start to make the inside of your ears hurt from the pressure of the way they sit.

I bought it because these are waterproof. And that is the main reason.

I bought model WS625 from Focus Camera on July 2018, after couple weeks on use in the pool the Right channel began cutting the sound off and on, I did use it for 3 weeks last year and 2 weeks this year before the Right channel stopped completely.. After resetting the unit several times according to the manual I succeed to contact Sony tech support only to be informed that this particular Walkman has a 3 months warranty Only .. and it is my responsibility to find a Sony Repair store to fix it.. Keep in mind that I washed and dried the unit every time after use, and charged the battery every couple of months during last year, even without use, to keep the battery in good condition.. Still the player went bad after less 5 weeks in use.. Moreover Sony Tech Support informed me that this model is the newest model (2017) but still get a 3 months warranty if I buy another one.. Ridiculous Save your money..

I purchased this purely for its ability to swim with however the sound is so low that this item becomes useless...….returning the product.

I have previously bought the non-bluetooth version, and when that broke down (3 years of good use), I decided to upgrade to the bluetooth version. Amazing product, and the bluetooth function adds so much more. It's comfortable on the go, good sound insulation on public transport, and most importantly, the battery life is decent. On the downside, if it stops working after warranty period ends, according to the Service Centre, it cannot be repaired. It is however, value for money as it is durable compared to similar products.

It is easy and useful to use Walkman nw-ws623 especially in the pool, there is some problem loading music, difficult to hear in order, the content transfer software does not work well with Mac Please there is another way to transfer music from your Mac

I've had this particular model about one year. I have swam with it a couple times and found the waterproofing to be superior to previous models. The drivers they use in these seem to be prone to be crackling. After using them about three weeks, I noticed that I would get intermittent cracking when listening to certain songs. This is something I'm hoping the sill address on the next iteration. I don't feel like putting up with Sony's subpar customer service to get it fixed. The Bluetooth connectivity is seamless. It syncs well when I'm watching Netflix and transfers to calls with ease. The battery life seems to be all that they claim. I haven't been able to kill the battery without going multiple sessions without charging. The ambient listening mode is great, but only works at lower volumes. It seems the microphone and or speakers doesn't adjust sensitivity for the volume you listen to music at. Still a great idea and nice to have the option. The charging cradle is simpler and much more durable than pervious models. Glad they seem to have fixed it. Overall great product with some minor issues I can live with until the next model.